Robert Peterman

• Enhanced customer satisfaction by ensuring timely and efficient completion of bakery orders.
• Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
• Increased store profitability by implementing cost-saving initiatives in the Bakery Department.
• Developed a high-performing team through consistent training, coaching, and performance evaluations.
• Maintained strict adherence to food safety guidelines to ensure the highest quality products were provided to customers.
• Contributed to the store''s overall success by actively participating in staff meetings, sharing best practices, and collaborating with peers on company-wide initiatives.
• Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
• Maintained and controlled inventory of baked goods.
• Monitored inventory levels and identified opportunities for cost savings.
• Guaranteed all baked goods were cooked according to customers tastes and needs.

• Enhanced bakery operations by effectively supervising and coordinating staff duties.
• Increased customer satisfaction by maintaining a clean and organized workspace.
• Streamlined bakery processes for improved efficiency and productivity.
• Elevated product quality with diligent oversight of ingredient storage and handling.
• Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
• Coordinated with vendors to ensure on-time deliveries of essential supplies at competitive prices.
• Facilitated staff meetings to discuss improvements in workflow processes while addressing any potential concerns or challenges faced by team members.
• Continuously monitored consumer trends within the baked goods industry adjusting product offerings accordingly.
• Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
• Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
• Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
• Guaranteed all baked goods were cooked according to customers tastes and needs.
• Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
• Supervised food presentation and plating to enhance visual appeal.

Bakery manager-  managing 40 employees at 611 w. Jefferson location for 25 years.  Shipping product to 12 other fiesta stores, which included packaged baked bread , raw product, and bulk product.  Invoiced on the computer daily.  Ordered supplies, made production schedule, overseeing production, quality and eye appealing displays of product.  Always maintained over 100% gross profit when asked for 88%.  Most of the time kept sales over previous year. Have trained multiple employees  to become bakery managers and have very good relationship with employees who are ready to follow me to my next employment opportunity.  Sanitation certified.  Last Dallas heath department score 94.  Am bilingual and have very good customer service skills.  Many customers in Oak Cliff know me and are regulars.

In charge of desserts for functions and dinners.

Bakery manager in charge of ordering ,scheduling, baking, cake decorating ,keeping department fresh and attractively arranged.  Used some mixes and frozen bake off.

Learned to bake and decorate cakes. This bakery was 90% scratch.  in charge of ordering and production when manager was not in.