ROBERT PETIT-CLERC
Chico,CA
Summary
Proven professional with a track record of enhancing guest satisfaction at One Queensridge Place through exceptional customer service and problem-solving skills. Demonstrated ability to foster strong relationships and efficiently manage tasks, showcasing excellent communication and teamwork abilities. Adapted quickly to new challenges, ensuring seamless operations and positive guest experiences.
Overview
15
15
years of professional experience
Work History
PAT.G
DIANE
09.2022 - 12.2022
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Valet and Bellman
LAS PARKING
09.2021 - 08.2022
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
- Managed bell carts efficiently, resulting in quick turnaround times for both incoming and departing guests.
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
Lead Valet Attendant and Bellman
One Queensridge Place
04.2008 - 08.2021
- Assisted customers with luggage and other personal belongings when necessary, demonstrating exceptional customer service skills.
- Developed strong relationships with repeat customers through attentive service and personalized interactions.
- Trained new valet attendants to maintain high standards of professionalism and efficiency in daily operations.
- Developed strong relationships with local taxi drivers and shuttle companies, ensuring reliable transportation options for guests when needed.
- Excellent communication skills, both verbal and written.
- Located and retrieved vehicles quickly to minimize customer wait times.
Education
High School Diploma -
ATASCADERO HIGH SCHOOL
ATASCADERO06-1986
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
PAT.G
DIANE
09.2022 - 12.2022
Valet and Bellman
LAS PARKING
09.2021 - 08.2022
Lead Valet Attendant and Bellman
One Queensridge Place
04.2008 - 08.2021
High School Diploma -
ATASCADERO HIGH SCHOOL
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