Front End Associate with strong customer service,communication, and problem-solving skills. Committed to enhancing customer satisfaction through effective transaction processing and attentive complaint resolution.
Overview
2027
2027
years of professional experience
Work History
Front End Associate
Shoprite
Stanhope, New Jersey
08.2023 - Current
Processed customer transactions and provided excellent customer service.
Resolved customer complaints promptly and professionally to ensure satisfaction.
Demonstrated strong problem solving skills when handling customer complaints or inquiries.
Trained new associates on store policies and procedures effectively.
Utilized point-of-sale system to process cash, credit card, check and gift card payments.
Audited transactions to prevent shrink and theft
Verified tender for counterfeit and fraud
Food Pantry Volunteer
The Sparta Community Food Pantry
Sparta, New Jersey
2024 - 2024
Provided quality food products to impoverished and homeless individuals, ensuring access to essential nutrition.