ROBERT P F BRITO
Albuquerque,NM
Summary
Dynamic professional with a proven track record in client and consumer satisfaction and engagement, specializing in visual communication design. Demonstrated expertise in marketing and merchandising, successfully enhancing user experiences in both online and retail environments. Known for strong teamwork abilities and emotional intelligence, consistently delivering positive outcomes in care and sales settings. Seeking to leverage these skills to drive impactful solutions in a forward-thinking organization.
Overview
14
14
years of professional experience
Work History
Care Partner
Amaran Senior Living
Albuquerque, NM
03.2021 - Current
- Provided for the health, well being, safety, and care of Alzheimer's / Dementia residents in a home environment setting
- Compassionately attended the resident's full needs with integrity, responsiveness, and respect.
Resident Care
Brookdale Place
Albuquerque, NM
04.2014 - 03.2021
- Helped with the daily care of seniors. Gently awoke, groomed, brushed teeth / dentures, styled hair, hygiene, bathed / showered, dressed appropriately, and transferred. Prepared & served meals, cooked, fed.
- Planned activities, monitored safety, kept schedules, logs, vitals, apprised nurse, housekeeping, room tidy, followed and gave directions.
- Maintained compassionate and responsible care, built trust, nurturing attitude, friendly, approachable demeanor, mentoring, supportiveness, consoling, companionship and guidance.
Cashier / Salesperson
Shoes on a Shoestring
Albuquerque, NM
02.2012 - 03.2014
- Friendly and responsive customer service, detailed POS system, cashiering, politely handled returns and refunds, greeting, answered phone calls, and announcements.
- Maintained the department, encouraged sales, provided sales support, processed purchases, labeled items, and straightened displays.
Sales Associate
Sears
Portland, OR
12.2010 - 05.2011
- Assisted customers in the selection of merchandise, politely answered questions and complaints, answered the phone, placed online orders, increased sales, and deterred theft.
- Set up and take down of department, displays, ad setup, signs, back stock, freight, presentation standards, and organizing.
Digital Web Intern
The Santa Fe New Mexican
Santa Fe, NM
09.2010 - 12.2010
- Utilized numerous programs, websites, and email simultaneously to accomplish tasks. Ensured that website content matched that of the newspaper, edited content, placed links, made sure photos were in place. Researched for missing content.
- Moderated message board and enforced posting policies. Gathered and posted news content from the news wire. Data compiling and and placement.
- Attended meetings, took notes, reported on Google analytics site traffic and reported back to web editor. Took quick directions and fulfilled changing assignments.
- Created online content: blogger banner ads, web headers, election ads, and web display content.
- Designed advertising content for clients and assisted advertising dept. in ad campaign. Utilized Adobe Indesign, and website Dreamweaver, Adobe Flash, and Photoshop.
- Assisted in live election blog, gathering and posting data. Generated Google Maps, wrote copy, and used social media for marketing purposes.
- Apprised editor of found issues and offered suggestions. Acted professionally in a news office setting.
Education
BFA -
Santa Fe Community College - Eastern New Mexico University
Skills
- Customer engagement
- Teamwork and collaboration
- Emotional intelligence
- Visual communication design
- Marketing & Merchandising
- HTML CSS SEO
- Microsoft Word
- Effective communication
- Caregiving
- Creativity
- Sales
Timeline
Care Partner
Amaran Senior Living
03.2021 - Current
Resident Care
Brookdale Place
04.2014 - 03.2021
Cashier / Salesperson
Shoes on a Shoestring
02.2012 - 03.2014
Sales Associate
Sears
12.2010 - 05.2011
Digital Web Intern
The Santa Fe New Mexican
09.2010 - 12.2010
BFA -
Santa Fe Community College - Eastern New Mexico University
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