Summary
Overview
Work History
Skills
Certification
Key Skills And Expertise
Leadership Experience
References
Timeline
Generic

ROBERT P. KNOX JR.

Malden

Summary

Senior municipal operations leader with more than 30 years of progressive experience overseeing public works, infrastructure, and city services. Known for collaborative leadership, fiscal discipline, and the ability to manage complex, high-impact operations that directly affect quality of life for residents. Trusted partner to city leadership, employees, and the public.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Director of Public Works

City of Malden – Department of Public Works
Malden
01.2012 - 01.2026
  • Provided executive oversight of highways, water and sewer, solid waste and recycling, fleet services, tree maintenance, and snow operations.
  • Led and supported 37 union employees and 6 non-union supervisors and administrative staff.
  • Managed a $8.5M operating budget with consistent fiscal accountability and no overages.
  • Partnered with city leadership and external agencies to deliver services to approximately 65,000 residents.
  • Oversaw citywide infrastructure maintenance including roadways, sidewalks, signage, drainage, and traffic patterns.
  • Championed customer service improvements through the SeeClickFix platform.
  • Supported capital initiatives including paving programs, lead service line replacement, and neighborhood improvement efforts.
  • Served on the Emergency Management Team, contributing to coordinated citywide public safety responses.

Assistant Director / Laborer

City of Malden – Department of Public Works
Malden
09.1994 - 01.2012
  • Progressively promoted through operational and supervisory roles including Supervisor of Highways, Solid Waste Inspector, Working Foreman, Senior and Heavy Motor Equipment Operator, and Motor Equipment Operator/Laborer.

Skills

  • Municipal Operations
  • Budget & Fiscal Management
  • Labor Relations
  • Emergency Management
  • Infrastructure & Asset Management
  • Staff Development
  • Community Relations
  • Public Safety

Certification

  • CDL Class B with Air Brakes
  • OSHA 10
  • Baystate Roads Pavement Management

Key Skills And Expertise

  • Municipal Operations
  • Budget & Fiscal Management
  • Labor Relations
  • Emergency Management
  • Infrastructure & Asset Management
  • Staff Development
  • Community Relations
  • Public Safety

Leadership Experience

  • City of Malden – Department of Public Works, Malden, MA, Director of Public Works, 01/01/12, 01/31/26, Provided executive oversight of highways, water and sewer, solid waste and recycling, fleet services, tree maintenance, and snow operations., Led and supported 37 union employees and 6 non-union supervisors and administrative staff., Managed a $8.5M operating budget with consistent fiscal accountability and no overages., Partnered with city leadership and external agencies to deliver services to approximately 65,000 residents., Oversaw citywide infrastructure maintenance including roadways, sidewalks, signage, drainage, and traffic patterns., Championed customer service improvements through the SeeClickFix platform., Supported capital initiatives including paving programs, lead service line replacement, and neighborhood improvement efforts., Served on the Emergency Management Team, contributing to coordinated citywide public safety responses.
  • City of Malden – Department of Public Works, Malden, MA, Assistant Director / Laborer, 09/01/94, 01/01/12, Progressively promoted through operational and supervisory roles including Supervisor of Highways, Solid Waste Inspector, Working Foreman, Senior and Heavy Motor Equipment Operator, and Motor Equipment Operator/Laborer.

References

References available upon request.

Timeline

Director of Public Works

City of Malden – Department of Public Works
01.2012 - 01.2026

Assistant Director / Laborer

City of Malden – Department of Public Works
09.1994 - 01.2012
ROBERT P. KNOX JR.