Robert Potter
Unicoi,TN
Summary
Top level work ethic with leadership experience, a drive to learn, and the will to continue to challenge myself in growth which translates to having a well trained area producing high quality heaters safely and effectively.
Overview
17
17
years of professional experience
Work History
AR on Line 451
A.O Smith
Johnson City , TN
05.2013 - Current
- Staged parts for prodcution on both ends of the line
- Filled in for absences on both ends of the line
- Ensure finished heaters meet quality standards
- Performed AC responsibilities when they were absent such as:
- Printing parts list for upper and lower end staging areas.
- Enter absentees in the workbook and verify reasons for absence.
- Set Excel workbook for new day.
- Checking long text for orders and ensuring parts are available.
- Making sure monitors at work stations are available and show correct parts for orders.
- Make sure all positions on the line are filled. Line balance as necessary.
Customer Service Representative
Lowes Home Improvment
Johnson City, TN
02.2007 - 04.2013
- Assisted customers with product selection, ordering, billing, returns, exchanges
- Helped customers with mechanical issues involving lawn mowers and outdoor equipment
- Sold and delivered outdoor power equipment
Education
High School Diploma -
Unicoi County High School
Erwin, TN05-2005
Skills
- 9 years of AR experience involving upper and lower end of line
- Experience with running difficult heaters such as solars, side connect, and exports
- Knowledge of quality and safety standards including torque specifications and tank quality on upper end
- Knowledge of quality and safety standards involving foam insulation quality as well as paperwork and label quality standards
- Ability to rework heaters properly and to highest standard on either end of line
- Experience in pressure situations on either end
- Willing people manager
- Go to AR when the Area Coordinators are absent
- Reliable at training new hires and ARs
- Trained on excel workbook and printing parts list
- Have also done GIMBA board often
- Understanding of assembly build through
- Experience in all areas of the line lower and upper which helps when communicating issues with ARs or operators
- Have handled decision making involving dropping orders when parts aren't available, coordinating with paint line, LTO drivers, and ARs
- Understanding of whats needed to run at a pace which reaches production goals without sacrifing safety and quality standards
Affiliations
- YMCA youth basketball coach from 2016 through present.
- YMCA youth soccer coach 2017
References
- Ronald Pate (423)833-2810
- Barbara Pelletier (423)213-3125
- Kirsten Lothridge (423)213-8541
Timeline
AR on Line 451
A.O Smith
05.2013 - Current
Customer Service Representative
Lowes Home Improvment
02.2007 - 04.2013
High School Diploma -
Unicoi County High School
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