Summary
Overview
Work History
Education
Skills
Timeline
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Robert Powell

Green Cove Springs

Summary

Dynamic Learning Trainer with a proven track record at Amazon, skilled in instructional design and employee training. Expert in evaluating training effectiveness and enhancing curriculum, fostering team collaboration, and utilizing learning management systems. Recognized for exceptional interpersonal skills and reliability, driving performance improvements and participant engagement.

Overview

10
10
years of professional experience

Work History

Learning Trainer

Amazon
Jacksonville
11.2017 - Current
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Reviewed feedback from participants and adjusted instructional delivery accordingly.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Facilitated classroom instruction by utilizing a variety of teaching methods such as lectures, demonstrations, role playing.
  • Created and offered additional materials to enhance training.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Coordinated recruitment and placement of training program participants.
  • Assessed participant progress through quizzes, tests, surveys, and other evaluation methods.
  • Explained goals and expectations required of trainees.
  • Evaluated operations to identify training needs and foster effective implementation and communication.
  • Researched new and emerging training options to drive performance and promote cost-reduction.
  • Provided ongoing support and mentoring to employees throughout their onboarding process.
  • Conducted employee training sessions for process-specific tasks.
  • Conducted orientations to familiarize new hires with company policies, procedures, and expectations.
  • Managed multiple projects simultaneously while meeting deadlines.

Customer Assistant

Lowes Home Improvment
Orange Park
09.2015 - 11.2017
  • Operated forklift safely to move merchandise from one area to another within the store.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed opening and closing procedures according to company protocol.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Ensured proper display of promotional materials at checkout areas.
  • Computed purchases and received and processed cash or credit payment.
  • Verified that all point of sale equipment was properly functioning before the start of each shift.
  • Placed special orders or called other stores to find desired items.
  • Kept work area clean by sweeping floors, wiping counters and dusting shelves.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered customer inquiries regarding products, prices, and availability.
  • Suggested additional items for purchase based on customer needs.
  • Identified needs of customers promptly and efficiently.

Children's Ministry Assistant

Pilgrim Rest Baptist Church
Baker
04.2015 - 05.2016
  • Distributed materials such as books, worksheets, and supplies to students as needed.
  • Created handouts and forms such as for parents.
  • Served as a liaison between church leaders, parents, teachers, and volunteers regarding any questions or concerns about the Children's Ministry program.
  • Assigned responsibilities and tasks to volunteers and staff members.
  • Encouraged positive behavior among students through constructive feedback and rewards systems.
  • Facilitated small group discussions among children on topics such as faith formation, character development, leadership building .
  • Organized weekly Sunday School classes and other special events.
  • Created a safe environment for children by enforcing rules and regulations in the classroom setting.
  • Developed and led evening programming.
  • Oversaw annual vacation bible school activities.
  • Interacted with parents and guardians of children participating in services, classes and events to build strong relationships and expand church membership.
  • Coordinated with pastor to define and advance children's ministry vision and align with overall church vision.
  • Participated in outreach initiatives both inside and outside of church walls by visiting local schools or communities.
  • Greeted families on Sunday mornings with warm hospitality before services began.

Education

Master of Arts - Christian Education

Southwestern Baptist Theological Seminary
Fort Worth, TX
08-2015

Bachelor of Arts - Christian Counseling

Baptist College of Florida
Graceville
06-2009

Skills

  • Employee training
  • Instructional design
  • Training evaluation
  • Curriculum development
  • Learning management systems
  • Feedback analysis
  • Classroom management
  • Database management
  • Teamwork
  • Learning styles
  • Professional demeanor
  • Reliability
  • Multitasking
  • Interpersonal skills
  • Microsoft office expertise

Timeline

Learning Trainer

Amazon
11.2017 - Current

Customer Assistant

Lowes Home Improvment
09.2015 - 11.2017

Children's Ministry Assistant

Pilgrim Rest Baptist Church
04.2015 - 05.2016

Master of Arts - Christian Education

Southwestern Baptist Theological Seminary

Bachelor of Arts - Christian Counseling

Baptist College of Florida

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