Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Candice Cherry

Leesburg ,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Store Manager

Verizon Wireless
09.2023 - Current
  • Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers
  • Assisted with hiring, training and mentoring new staff members.
  • Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Provide a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.

Cosmetologist

Fusion Salon
02.2008 - 08.2022
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Suggested treatments and styles to suit customer appearance and fashion choices.

Sales Assistant

The Hour Glass
01.2005 - 01.2008
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Deposit Operations Specialist

Albany Bank And Trust
08.2003 - 12.2005
  • Processed account maintenance requests and checked for alignment with bank policy.
  • Processed foreign items and returned mail.
  • Handled PIN reorders, new cards and maintenance for debit cards.
  • Handled various accounting transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Processed applications for new accounts.
  • Received loan and utility payments, sending funds to correct destinations.
  • Maintained confidentiality of bank's customers and adhered to all regulatory requirements.
  • Handled ATM service maintenance and disputes.

Teller

Colony Bank
06.2000 - 11.2003
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Generated monthly reports on customer activity and customer feedback.

Skills

  • Sales and Marketing
  • Payment Processing Expertise
  • Sales Expertise
  • Client Consultations
  • Advanced Cosmetology
  • Social Skills
  • Clear Communication
  • Administrative Duties
  • Accounting and Billing
  • New Business Opportunities
  • Outstanding Client Retention
  • Desktop and Laptop Computers
  • Build Customer Relationships
  • Workflow Efficiency
  • Administrative Procedures

Certification

Cosmetologist Certification

Timeline

Store Manager

Verizon Wireless
09.2023 - Current

Cosmetologist

Fusion Salon
02.2008 - 08.2022

Sales Assistant

The Hour Glass
01.2005 - 01.2008

Deposit Operations Specialist

Albany Bank And Trust
08.2003 - 12.2005

Teller

Colony Bank
06.2000 - 11.2003

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Candice Cherry