Robert Pretasky
Saint Paul,MN
Summary
Experienced and proven leader in a customer service and problem solving environment. Consistently relied on as the go-to individual by supervisors and other team members. Ready to enhance the company while also improving myself.
Overview
8
8
years of professional experience
Work History
Outside Yard Team Member
Menards
06.2023 - Current
- Team Lead for a 400 hour product reset.
- Assist guests with product location and loading using forklift.
- Unloading of delivery trucks and placement of product using forklift.
Order Pick Up and Delivery Manager
Menards
01.2021 - 05.2023
- Developed newly added department and team.
- Created and enforced detailed organization processes to increase quality and service standards.
- Collaborated with delivery team, guests and store for efficient delivery of product.
- Implemented inventory management strategies that reduced backorders and expedited order processing times.
- Top 10 of 336 stores in deliveries.
Delivery Coordinator and Load Builder
Menards
05.2019 - 12.2020
- Scheduled deliveries, monitored progress and communicated updates to customers.
- Prepared on average 10 delivery loads a day in an organized manner to better fit the hauler's truck and guest expectations.
Remodel Team Member
Menards
12.2018 - 04.2019
- Collaborated with team members and contractors to ensure efficient completion of remodeling tasks.
- Executed plans based on blueprints as a member of the "A Team".
Millwork Sales and Assistant Manager
Menards
10.2015 - 11.2018
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
Bachelor of Science - Sociology And Criminology
University of Wisconsin - River Falls
River Falls, WI05.2017
Skills
- Customer Service
- Mentoring and Coaching
- Communication
- Adaptable and Flexible
- Attention to Detail
- Decision-Making
Timeline
Outside Yard Team Member
Menards
06.2023 - Current
Order Pick Up and Delivery Manager
Menards
01.2021 - 05.2023
Delivery Coordinator and Load Builder
Menards
05.2019 - 12.2020
Remodel Team Member
Menards
12.2018 - 04.2019
Millwork Sales and Assistant Manager
Menards
10.2015 - 11.2018
Bachelor of Science - Sociology And Criminology
University of Wisconsin - River Falls
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