Robert Prewitt
Spring,Texas
Summary
Dynamic and results-driven professional with over two decades of experience in project advocacy, team leadership, and digital marketing. Proven track record of exceeding goals, increasing revenues, and improving operational efficiencies. Adept at cultivating client relationships, driving business development, and implementing innovative strategies to achieve success. Strong background in automotive dealerships, commercial vehicle management, digital advertising, and product development.
Overview
25
25
years of professional experience
Work History
Strategic Account Manager
Work Truck Solutions
09.2024 - Current
- Served as the primary point of contact for all account-related matters, building trust with key decisionmakers.
- Managed a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
- Collaborated cross-functionally to address client needs promptly and efficiently.
- Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
General Manager, Office Manager, Operations Manager
Earthworks Landscape and Maintenance, LLC
05.2021 - 09.2024
- Orchestrated all facets of business operations, including sales, service, and support, contributing to annual revenue surpassing $2.5 million
- Managed office functions such as client relations, marketing, payroll, billing, and asset management
- Spearheaded negotiations resulting in the acquisition of a key account, generating an additional $450 thousand in revenue
- Provided hands-on supervision of field crews, ensuring quality service delivery and fostering client satisfaction
- Collaborated with clients to identify opportunities for upselling and recommended tailored solutions to enhance revenue streams.
Product Specialist and Marketing Campaign Manager
NLM, Inc.
11.2013 - 05.2021
- Pioneered the launch of a new product, achieving a 150% growth rate from inception
- Implemented customer retention strategies, reducing churn rates and enhancing client satisfaction
- Developed a comprehensive program growth and success report, leveraging Python scripts for data analysis and consolidation
- Facilitated product enhancements through continuous collaboration with development teams and project managers
- Generated over $1 million in annual revenue through strategic product presentations and client consultations
- Crafted targeted marketing campaigns tailored to specific audience segments, resulting in increased brand engagement and lead generation.
Marketing Analyst Supervisor
Reynolds and Reynolds
01.2011 - 11.2013
- Led a team of six market analysts, overseeing 140+ client accounts and doubling customer engagement rates through process optimization
- Conducted recruitment interviews and developed comprehensive training programs to onboard new team members
- Provided ongoing coaching and feedback to enhance team performance and ensure adherence to best practices.
Marketing Analyst
Reynolds and Reynolds
11.2009 - 01.2011
- Managed email and direct mail marketing campaigns, serving a client base of over 400 accounts
- Conducted regular client meetings to understand key performance indicators (KPIs) and enhance client satisfaction
- Created, edited, proofed, and delivered email and direct mail content for clients
- Implemented strategic vision and defined best practices to achievean 80% client retention rate.
Systems Consultant Supervisor
Reynolds and Reynolds
08.2006 - 11.2009
- Conducted client visits to discuss utilization of Software as a Service (SaaS) solutions, enhancing customer satisfaction and retention
- Managed a team responsible for traveling to different regions to meet with clients and discuss KPIs
- Led training sessions on product software, implementation, and utilization processes.
Demonstration Specialist Supervisor
Universal Computer Systems
05.2001 - 08.2006
- Oversaw operations of a team responsible for managing
demonstration units and conducting meetings nationwide - Accelerated new business growth through effective convention efforts and presentations to clients at shows
- Developed team members, leading to multiple promotions into leadership roles within the company.
Demonstration Specialist
Universal Computer Systems
02.2000 - 05.2001
- Conducted SaaS demonstrations for prospective and current clients nationwide, addressing key performance indicators (KPIs) and product features
- Provided feedback to product development teams based on client suggestions and needs.
Education
Bachelor of Science in Biomedical Science -
Texas A&M University
College Station, TXSkills
- Lead Generation
- Customer Relationship Management
- Cross-Functional Team Leadership
- Omni-Channel Marketing
- Vendor Relationships
- Growth Marketing
- Customer Retention
- Presentation and Delivery
- Associate Development
- Strategic Planning
- Recruiting and Team Building
- Market Analysis
- Negotiations
- Budgeting and Forecasting
- Creative Problem Solving
- Product Development
- Process Analysis
- Change Management
- SaaS
- Customer Service Excellence
- Cross-Selling
Timeline
Strategic Account Manager
Work Truck Solutions
09.2024 - Current
General Manager, Office Manager, Operations Manager
Earthworks Landscape and Maintenance, LLC
05.2021 - 09.2024
Product Specialist and Marketing Campaign Manager
NLM, Inc.
11.2013 - 05.2021
Marketing Analyst Supervisor
Reynolds and Reynolds
01.2011 - 11.2013
Marketing Analyst
Reynolds and Reynolds
11.2009 - 01.2011
Systems Consultant Supervisor
Reynolds and Reynolds
08.2006 - 11.2009
Demonstration Specialist Supervisor
Universal Computer Systems
05.2001 - 08.2006
Demonstration Specialist
Universal Computer Systems
02.2000 - 05.2001
Bachelor of Science in Biomedical Science -
Texas A&M University
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