Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Inbound Warehouse Associate
Target
08.2021 - 06.2022
Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
Unloaded pallets and deliveries and organized products in warehouse.
Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and hand trucks.
Inbound Warehouse Associate
Walmart
09.2016 - 06.2021
Streamlined inbound processes by accurately receiving, sorting, and storing incoming shipments.
Unloaded pallets and deliveries and organized products in warehouse.
Improved warehouse efficiency by organizing and maintaining a clean, safe work environment.
Facilitated efficient movement of materials throughout the facility using various equipment such as forklifts, pallet jacks, and hand trucks.
Maintained strict adherence to safety protocols, reducing workplace accidents and fostering a safe working environment for all employees.
Contributed to a positive work culture by actively participating in team meetings and offering constructive feedback on improvement opportunities.
Enhanced team productivity by assisting in training new warehouse associates on proper procedures and best practices.
Demonstrated flexibility and adaptability to address fluctuating workload demands while maintaining a high level of productivity.
Client Support Specialist
Family And Friends Personal Care Home
10.2015 - 06.2016
Collaborated closely with cross-functional teams to ensure comprehensive resolutions for clients'' concerns.
Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
Actively participated in weekly team meetings, contributing valuable insights from direct client feedback.
Provided exceptional service to clients by understanding their unique needs and offering tailored solutions.
Managed multiple tasks simultaneously, ensuring all deadlines were met without compromising quality standards.
Responded to all client inquiries and asked appropriate questions to facilitate resolution.
Student Support Specialist
Church Farm School
08.2003 - 06.2012
Mentored new Student Support Specialists sharing knowledge of best practices used within the role.
Reduced behavioral incidents by establishing a positive behavior support system in collaboration with colleagues.
Designed relevant workshops for parents addressing various aspects of supporting their child''s education journey.
Assisted students in developing effective time management skills leading to improved academic outcomes.
Promoted parent engagement through regular communication and family-centered events.
Created a welcoming environment for students, fostering a sense of belonging and community within the school setting.
Executive Housekeeper
Holiday Inn Express Hotel
09.1999 - 08.2003
Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
Provided exceptional customer service support for VIP guests or clients with specific needs or requests.
Residential Assistant
The Grand River Academy
06.1993 - 06.1999
Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
Assisted in opening and closing of residence halls at beginning and end of each semester, as well as during vacation periods.