Eager and motivated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance customer satisfaction through personalized, attentive service. Recognized for strong social skills and fostering positive guest interactions, contributing to a loyal recurring customer base.
Overview
13
13
years of professional experience
Work History
Server
OOKA
10.2023 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Locksmith
Max Performance Volleyball Club
06.2020 - 01.2024
Collaborated with fellow locksmiths to complete complex projects efficiently and effectively.
Provided exceptional customer service by addressing inquiries promptly, thoroughly explaining procedures, and offering helpful advice on preventative measures.
Assisted customers with selecting appropriate lock systems based on their specific requirements and preferences.
Developed a loyal customer base through consistent delivery of high-quality service, professionalism, and attention to detail.
Educated clients on proper lock maintenance and usage to extend product life and prevent malfunctions.
CNA
(multiple)
02.2017 - 06.2020
Assisted patients with daily living activities, promoting independence and dignity.
Enhanced patient satisfaction by providing compassionate and attentive care.
Reduced patient stress levels through effective communication and active listening skills.
Food Runner
OOKA
09.2012 - 02.2017
Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.