Summary
Overview
Work History
Education
Skills
Timeline
Intern
Robert Putney

Robert Putney

Paducah,Kentucky

Summary

Versatile Executive Director, Manager, Human Service Professional focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials, and strategies.

Overview

24
24
years of professional experience

Work History

Outdoor Enthusiast

Academy Sports and Outdoors
Paducah, Kentucky
09.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Manage time efficiently in order to complete all tasks within deadlines.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Cultivate interpersonal skills by building positive relationships with others.

Executive Director

The Lakes of Paducah Assisted Living Community
Paducah, Kentucky
08.2021 - 05.2023
  • Responsible for day-to-day operations of 60 bed Assisted Living Community with 12 room secured Memory Care Unit.
  • Responsible for census growth from 65% to 100%.
  • Oversaw financial growth of community and exceed budgeted net operating income targets on monthly basis.
  • Achieved U.S. News and World Report rating of Best Memory Care Community with 4.2 out 5 stars in 2023.
  • Led community named "Great Place to Work" by Senior Living affiliate Activated Insights in 2022.
  • Worked closely with outside agency stakeholders including Department of Labor case management providers, therapy service providers, and behavioral health providers in order to increase array of services offered to residents.
  • Participated in multi-disciplinary care plan meetings with residents and families in order to meet resident and family satisfaction levels and address any family and resident concerns.
  • Directed marketing campaigns to increase database of prospective residents and family members in order to achieve census growth goals.
  • Led monthly Resident Advisory Council meetings to ensure any resident concerns were addressed and met.
  • Developed strong management team of professionals with customer focus which led to high levels of resident satisfaction.
  • Communicated business performance, forecasts and strategies to investors and shareholders
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.

Range Manager/ Retail Sales

Range America F.T
Paducah, Kentucky
10.2016 - 08.2021
  • Managed gun range staff for local gun range within successful local retail business.
  • Member of sales team for retail side of Range America Training and Firearms Center.
  • Planned activities and ensured member satisfaction for monthly members night.
  • Instructed Hunter's Safety, state approved Concealed Carry class, and various classes designed for safety and proficiency in firearm operation.
  • Provided private instruction for customers to enhance safety, proficiency, and enjoyment of firearm use.
  • Exhibited excellent people skills during interaction with employees and customers
  • Trained and developed new employees for ease of transition into team
  • Answered questions about store policies and addressed customer concerns
  • Mentored team members to enhance professional development and accountability in workplace
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit

Executive Director

M.A.P Training Center Inc
Karnak, Illinois
01.2014 - 09.2016
  • Executive Director for Day Training agency that served over 90 individuals with intellectual and developmental disabilities in areas of Day Programming, Community Employment, and Older Adult Program.
  • Implemented new agency program serving adults in Illinois Home and Community-Based Program which resulted 7% increase in agency revenues.
  • Increased agency census by over 30%, resulting in increased revenue and expansion of support programs offered by agency.
  • Successful track record of working with individuals, families, outside providers and other stakeholders to both promote agency mission and to build synergies which have benefited both agency and individuals served.
  • Exercised appropriate cost control to meet budget restrictions and maximize profitability
  • Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties
  • Managed financial, operational and human resources to optimize business performance
  • Increased organizational efficiency by streamlining processes and implementing new systems.

Executive Director

Community Alternatives of Kentucky ResCare Inc
Benton, KY
01.2013 - 12.2013
  • Responsible for overall supervision of agency. This included approximately 95 clients, 110 employees, and 20 residential homes.
  • Responsible for policy and procedure development and maintenance; evaluation of performance and impact of organization and staff in meeting objectives and delivery of services; meeting and exceeding corporate Quality Assurance and Quality Management Performance objectives.
  • Experienced working with individuals and families who were funded through Medicaid, Supports for Community Living, and Michelle P. Waiver funding.
  • Responsible for overall budget management, accountability, and fiscal management ensuring proper practices regarding record keeping, control systems, and reporting; lead overall annual budget planning.
  • Defined company roles and responsibilities to establish and enhance processes.
  • Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments
  • Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success
  • Managed financial, operational and human resources to optimize business performance

Director of Training and Vocational Services

M.A.P Training Center Inc
08.2000 - 01.2013
  • Responsible for oversight and supervision of agency programs providing services and supports to over 70 individuals with intellectual and developmental disabilities.
  • Directly and indirectly supervised both supervisory and non-supervisory staff.
  • Lead management team in collection and analysis of agency and client data as basis for strategic and budgetary planning including reporting of findings and recommendations to various agency stakeholders.
  • Analyzed effectiveness of training programs at all levels and recommended updates
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
  • Assessed skill gaps for employees and developed training courses to meet identified needs
  • Developed departmental systems and procedures to better align workflow processes
  • Managed all exempt employee coaching, training, and performance improvement actions

Education

Master of Science - MassCommunication

MURRAY STATE UNIVERSITY
Murray, KY
05.2005

Bachelor of Arts - Speech Communication

University of South Florida
Tampa, FL
12.1990

Skills

  • Regulatory Compliance
  • Communications Strategies
  • Improving Client Satisfaction
  • Senior Living Management
  • Executive Leadership
  • Budgeting and Financial Management
  • Operations management
  • Case management
  • Resident Satisfaction
  • Program Leadership
  • Profit Growth Strategies
  • Leadership and People Development
  • Approachable and Outgoing
  • Building Trust with Clients
  • Assisted Living
  • Negotiation
  • Analytical and Critical Thinker
  • Strategic Direction
  • Sales Growth
  • Cost Savings
  • Performance Optimization Strategies
  • Articulate Communication
  • Leadership Development
  • Team Leadership

Timeline

Outdoor Enthusiast

Academy Sports and Outdoors
09.2023 - Current

Executive Director

The Lakes of Paducah Assisted Living Community
08.2021 - 05.2023

Range Manager/ Retail Sales

Range America F.T
10.2016 - 08.2021

Executive Director

M.A.P Training Center Inc
01.2014 - 09.2016

Executive Director

Community Alternatives of Kentucky ResCare Inc
01.2013 - 12.2013

Director of Training and Vocational Services

M.A.P Training Center Inc
08.2000 - 01.2013

Master of Science - MassCommunication

MURRAY STATE UNIVERSITY

Bachelor of Arts - Speech Communication

University of South Florida

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Robert Putney