Robert Quisenberry
Seattle,WA
Summary
I'm a passionate person that is passionate about the purpose of being of service within the field of social services. I've dedicated over ten years to volunteering youths in either mentorship and also ministry.
Overview
21
21
years of professional experience
Work History
Team Lead/Case Manager
Twin Lakes Recovery Center
Monroe
2020.12 - 2023.10
- Daily case managerial duties
- Classes interacting with clients and logging progress case by case, along with at least one other staff member
- Drug /Alcohol addictions 'challenges' can and will be overcome with the proper guidance, assistance, and empathy of family friends and GOD
- 12 steps says HIGHER POWER
- Being a peer support specialist is a rather humbling &fulfilling position with the intelligence and empathy when one factors in the equation that upon helping a human love themselves again & in exchange the LORD is pleased with your intentions and actions
- TRULY HUMBLING Having a HEART FOR HUMANITY.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Assistant Manager/Director
The Salvation Army
Atlanta
2008.10 - 2019.11
- As an assistant manager/ director I was privileged to work with multiple major(s), whom represented there respected locations in the region
- The day to day was very broad as simple as meeting with staff members to as challenging as talking and strategizing with financial advisors for 20-50 million dollar budgets
- Understanding and having the empathy to do the right thing for the company,and individuals whom are apart of the Adult
- Rehabilitation
- Center
- Of the Organization as well as doing what's best for the communities and keeping ones integrity while knowing and believing in a All Seeing Knowing and Loving GOD.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Case Worker/ Associate Group Organizer
The Summit Wellness Group, Inc.
Atlanta
2002.08 - 2008.10
- Handling a case load of clients whom were apart of recovery
- Ie
- 12 step program
- Also, dealing with clients that were "dual diagnosis'/ mental health issues
- Cases varied
- Assisting& redirecting ones attention to a positive over negative perspective of self and others
- Thinking for a change for example of cognitive classes
- Outlining & Overseeing the weekly programs and classes that many client's went on to have a successful transition back to the road of recovery and becoming citizens of there communities.
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Scheduled and organized catering, transportation and staffing to manage event logistics.
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees'' experience.
Education
Associate of Arts - Human Services
Atlanta Community College
Atlanta, GA03.2002
Skills
- Good Communicator
- Intake admission
- Educates and assists w/alcohol drug abuse
- Case manager
- Leadership skills
- Coordinate and strategic
- Team player
Timeline
Team Lead/Case Manager
Twin Lakes Recovery Center
2020.12 - 2023.10
Assistant Manager/Director
The Salvation Army
2008.10 - 2019.11
Case Worker/ Associate Group Organizer
The Summit Wellness Group, Inc.
2002.08 - 2008.10
Associate of Arts - Human Services
Atlanta Community College
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