Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Rail

Southgate,Michigan

Summary

Talented sales professional successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Highly experienced team manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience

Work History

Inside Sales and HCM Consultant

Paycom
10.2022 - Current
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Complete 25-30 daily cold calls and achieved average customer conversion rate of 85%.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Senior Insurance Consultant

SelectQuote
07.2021 - 10.2022
  • Conducted annual reviews of existing policies to update information
  • Analyzed customer needs to provide customized insurance solutions
  • Analyzed risk factors to recommend appropriate coverage levels
  • Calculated premiums and established payment methods for sales
  • Finalized sales and collected necessary deposits
  • Developed and implemented promotional strategies to increase customer base
  • Evaluated competitors' products and services to gain competitive advantage and enroll 12-15 clients per day
  • Conducted research and identified market trends to develop better strategies for sales

Maintenance Manager

Chapp and Bushey Oil CO
07.2020 - 07.2021
  • Supported facility operations by implementing new equipment installations and building updates
  • Developed maintenance plans closely aligned with company goals and objectives
  • Covered maintenance needs by organizing schedules, resources, and crew leadership to handle demands
  • Helped with overall business decision-making by offering expert feedback on maintenance impacts and requirements
  • Determined schedules, sequences, and assignments for work activities based on work priority, quantity of equipment, and skill of personnel.

Marketing Manager

Motor, City
02.2020 - 07.2020
  • Developed innovative and highly successful marketing solutions in close collaboration with colleagues and senior executives
  • Improved advertising and promotional plans with clearly organized and executed marketing strategies
  • Managed product distribution by negotiating contracts with vendors and distributors..
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Developed and implemented marketing strategies to use for launches, re branding campaigns and promotions.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.

General Manager

LA Fitness
11.2018 - 01.2020
  • Reduced turnover through morale-boosting strategies such as employee appreciation days and effective training policies
  • Managed special events with practiced eye for important details such as vendor schedules and expected demand
  • Guaranteed top-notch service standards and memorable customer experiences for every guest
  • Developed staff members with successful training programs based around culture focused on employee empowerment and customer service
  • Built strong, resilient team by identifying and on boarding highly qualified candidates for key front-line and senior management positions
  • Maintained optimal employee coverage for business needs with well-prepared team schedules.

Education

Bachelors - Business Administration

Wayne State University
Detroit, Michigan
05.2021

Skills

  • Team leadership
  • Critical thinking
  • Staff development
  • Task prioritization
  • Customer Needs Assessments
  • Account Acquisition
  • Sales Presentation
  • Network development

Timeline

Inside Sales and HCM Consultant

Paycom
10.2022 - Current

Senior Insurance Consultant

SelectQuote
07.2021 - 10.2022

Maintenance Manager

Chapp and Bushey Oil CO
07.2020 - 07.2021

Marketing Manager

Motor, City
02.2020 - 07.2020

General Manager

LA Fitness
11.2018 - 01.2020

Bachelors - Business Administration

Wayne State University
Robert Rail