Robert Rallens
New Salem,ND
Summary
Dynamic professional with extensive experience in law enforcement, management, and customer service. Proven expertise in team leadership, strategic planning, and operational management, consistently driving project success through effective communication and organizational skills. Strong track record of fostering productive work environments while achieving ambitious goals, complemented by proficiency in conflict resolution and crisis management. Adaptable and dependable, committed to maintaining order through policy adherence, and always prepared to assist colleagues and clients.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Police Officer
City of Mandan
01.2026 - Current
- Effectively managed emergency responses to accidents, disturbances, and crimes in progress. Assessed urgency and severity to prioritize incoming calls for optimal response.
- Interviewed witnesses and gathered evidence to effectively analyze and solve crimes. Collected physical evidence and documented crime scenes for accurate reporting. Drafted detailed investigative reports to enhance clarity in legal proceedings.
- Prepared accurate, clear, and comprehensive reports on incidents, arrests, and investigations. Maintained meticulous documentation to ensure clarity and compliance. Demonstrated strong attention to detail in report preparation and record-keeping.
Detention Officer, Field Training Officer, Gang and STG Instructor
Burleigh Morton County Detention Center
01.2022 - Current
- Use of excellent communication and problem-solving skills to de-escalate and resolve issues.
- Use, interpret and apply ND Century Code during investigations of violations of state laws.
- Maintain strict professionalism even during stressful, violent and emergent situations.
- Field Training Officer working closely with administration to provide proper, complete and competent training of new officers on all aspects of the job with an emphasis on conduct and capability.
- Gangs and Security Threat Groups instructor, chosen by my supervisors as well as my peers to teach this class to all incoming Officers during their orientation.
- Maintain a high level of vigilance in my daily duties to keep myself, my partners and those in custody safe by recognizing and preventing potentially dangerous situations before they happen.
- Responsible for the learning and applying of constant policy and state law changes throughout the facets of my duties.
Correctional Officer
California Department of Corrections
08.2015 - 07.2021
- Engage and connect with diverse individuals from various backgrounds.
- Address emergent and volatile situations (fights, riots, suicides, stabbings, murders, overdoses) to ensure safety and security while delivering aid to those involved.
- Enforce departmental guidelines and state laws to ensure strict compliance with policy and procedure.
- Managed daily records and logs of inmate activities, disciplinary actions, and associations to ensure accountability.
- Educate and guide new officers in effective application of policy and procedure.
Restaurant Manager
Moo Moos Burger Barn
10.2010 - 08.2015
- Surpassed personal and company goals across multiple areas.
- Onboarded and mentored new employees while inspiring staff to excel in performance.
- Oversaw comprehensive daily operations encompassing payroll submission, inventory, scheduling, collaboration with vendors, customer service, disciplinary procedures, product availability, and overall restaurant maintenance.
Education
No Degree - General Education/Sciences
San Joaquin Delta College
Stockton, CANo Degree - Worked Towards Associate of Science
Cuesta College
San Luis Obispo, CASkills
- Management and leadership experience
- Patience and empathy
- Verbal and written communication
- Staff training and development
- Documentation and reporting
- Performance management
- Teamwork and collaboration
- Problem-solving aptitude
Accomplishments
- Several certifications to include ND P.O.S.T, CPR
- 2 Life Saving Awards
- Employee of the month award
- Several employee of the month nominations
- Numerous positive performance reviews
- Field Training Officer(Burleigh County)
- Security Threat Group Instruction
Certification
- North Dakota Correctional Officer Certification
- CPR Certification
- Prior California Peace Officer Selection and Training (P.O.S.T) Certification: Alarm Response, Firearms, Chemical Agents and Expandable Baton Certification
Timeline
Police Officer
City of Mandan
01.2026 - Current
Detention Officer, Field Training Officer, Gang and STG Instructor
Burleigh Morton County Detention Center
01.2022 - Current
Correctional Officer
California Department of Corrections
08.2015 - 07.2021
Restaurant Manager
Moo Moos Burger Barn
10.2010 - 08.2015
No Degree - General Education/Sciences
San Joaquin Delta College
No Degree - Worked Towards Associate of Science
Cuesta College