Overview
Work History
Education
Skills
Timeline
Generic

Robert Ramirez

Anaheim,CA

Overview

8
8
years of professional experience

Work History

Csr

Custom Goods
06.2016 - 06.2024
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Education

High School -

Lynwood High School
Lynwood, CA
06.2004

Skills

  • Call center experience
  • Customer Focus
  • Complaint Handling
  • CRM Software

Timeline

Csr

Custom Goods
06.2016 - 06.2024

High School -

Lynwood High School
Robert Ramirez