Robert Ramirez
Anaheim,CA
Overview
8
8
years of professional experience
Work History
Csr
Custom Goods
06.2016 - 06.2024
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Education
High School -
Lynwood High School
Lynwood, CA06.2004
Skills
- Call center experience
- Customer Focus
- Complaint Handling
- CRM Software
Timeline
Csr
Custom Goods
06.2016 - 06.2024
High School -
Lynwood High School