Robert Rasband
Pleasant Grove,UT
Summary
Hardworking and passionate job seeker with strong organizational skills. Equipped with quick instincts in order to secure a security officer position. Ready to take on any task to help the patients and employees.
Overview
7
7
years of professional experience
Work History
Missionary
The Church Of Jesus Christ Of Latter-day Saints
04.2022 - 03.2024
- Enhanced cultural understanding by learning local customs and incorporating them into daily interactions
- Coordinated and led weekly bible studies for missionary teams in diverse locations
- De-escalated and resolved conflicts between local peoples and missionary representatives
- Facilitated worship services, encouraging participation from congregation
- Led large groups of other missionaries in their proselyting efforts
Walk Through Specialist
Flagship Homes
12.2021 - 04.2022
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution
- Interpreted clients' needs and introduced services to fit specific requirements
- Collected, arranged, and input information into database system
- Conducted regular reviews of operations and identified areas for improvement
- Developed strong client relationships through consistent communication and attentive service
Customer Service Representative
Rent Dynamics
08.2021 - 01.2022
- Investigated and resolved customer inquiries and complaints quickly
- Met customer call guidelines for service levels, handle time and productivity
- Worked quickly to resolve tenets concerns regarding their housing maintenance
- Helped tenets remain calm and gather all information needed
- Acted under pressure during a maintenance emergencies to make connections with the right people. (fire, police, emergency, etc.)
Front Desk Sales Rep
The Training Room
02.2021 - 08.2021
- Aided in maintaining inventory levels of office supplies, brochures, and promotional materials at the front desk area for smooth operations
- Enhanced customer satisfaction by providing exceptional front desk service and addressing guest inquiries in a timely manner
- Engaged in friendly conversation with customer to better uncover individual needs
- Maintained a clean and welcoming environment, enhancing overall guest experience upon arrival
- Aided customers in purchasing, regulating, and cancelling gym memberships
- Resolved conflicts and concerns between customers and staff
HEAD OF TESTING
M3 QUAILTY TESTING/ FLAGSHIP HOMES
03.2020 - 12.2020
- Proved successful working within tight deadlines and a fast-paced environment
- Proven ability to develop and implement creative solutions to complex problems
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Strengthened communication skills through regular interactions with others
SALESMEN
DICKS SPORTING GOODS
05.2018 - 08.2018
- I had many scenarios where I had to solve problems on my own with limited knowledge
- Presented professional image consistent with company's brand value
- Facilitated cross-departmental collaboration to ensure successful product launches and coordinated sales efforts
- Implemented creative upselling techniques, substantially increasing average transaction value per sale
- Fielded customer complaints and facilitated negotiations resolving issues and reaching mutual conclusions
PROPERTY MANAGER
PRIVATE OWNER
06.2017 - 07.2017
- I learned how to work hard and not stop until a Job is done
- I learned to be positive and optimistic about the workday and I learned how work with coworkers very well
- Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens
- Cultivated and replanted trees and plants to maintain landscaping areas
- Operated landscaping equipment with focus on safety and machine longevity
Education
Utah State University
Logan, UTBrigham Young University
Provo, UT12.2025
HIGHSCHOOL DIPLOMA -
American Fork High School
American Fork, UT05.2021
Skills
- Thinking on the spot
- Going the extra mile
- Perform duties with exactness
- Teachable and open for feedback
- Willing to quickly adapt
Age
21
Personal Information
Gender: Male. 6'4" 210lbs
Timeline
Missionary
The Church Of Jesus Christ Of Latter-day Saints
04.2022 - 03.2024
Walk Through Specialist
Flagship Homes
12.2021 - 04.2022
Customer Service Representative
Rent Dynamics
08.2021 - 01.2022
Front Desk Sales Rep
The Training Room
02.2021 - 08.2021
HEAD OF TESTING
M3 QUAILTY TESTING/ FLAGSHIP HOMES
03.2020 - 12.2020
SALESMEN
DICKS SPORTING GOODS
05.2018 - 08.2018
PROPERTY MANAGER
PRIVATE OWNER
06.2017 - 07.2017
Utah State University
Brigham Young University
HIGHSCHOOL DIPLOMA -
American Fork High School
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