Robert Rayos
Los Angeles,Ca.
Summary
Results-driven professional with a proven ability to enhance operational efficiency, ensure quality assurance, and lead high-performing teams in fast-paced environments. Skilled in data management, customer relations, and process improvement, with a strong foundation in leadership and problem-solving developed through military and corporate experience. Adept at multitasking, adapting to evolving challenges, and fostering collaboration across departments to drive company success. Passionate about delivering excellence and maximizing service value through strategic decision-making and resourcefulness.
Overview
15
15
years of professional experience
Work History
VA Work-study
Bakersfield Vet Center
Bakersfield, Ca
01.2016 - 01.2017
Assistant Quality Control Manager
Zodiac Aerospace
Santa Maria, Ca
06.2015 - 01.2016
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responsible for directing walk-ins to proper services
- Responsible for scheduling
- Performed root cause analysis for identified non-conformances and implemented corrective actions accordingly
- Participated in internal and external audits as needed to ensure ongoing compliance with applicable standards
- Organized internal meetings with cross functional teams to identify potential areas of improvement in the manufacturing process
- Trained personnel on proper use of test instruments, sampling techniques, statistical methods, ISO standards
VA Work-study
Santa Barbara County VSO
Santa Maria, Ca
01.2014 - 01.2015
Sergeant/ Infantry Team Leader
US Army
Ft. Lewis, Wa
06.2006 - 03.2010
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet clients needs and resolve problems
- Records keeping, answering phones, and walk-ins
- Outreach events - AmpSurf, Veteran Stand down, managed booths at various events
- Mentored and coached team members to ensure successful performance
- Delegated tasks to team members according to project requirements and employee strengths
- Leadership: Extensive experience leading and managing teams in dynamic and high-pressure environments
- Communication: Effective communicator with the ability to convey complex information clearly and concisely
- Problem-solving: Proven ability to analyze situations, develop effective solutions, and make critical decisions under pressure
- Operational planning: Proficient in planning and executing operations, ensuring mission success and team safety
- Team building: Skilled in building cohesive, high-performing teams through training, mentoring, and motivation
- Adaptability: Demonstrated ability to adapt to rapidly changing situations and environments while maintaining composure and focus
- Technical skills: Proficient in using military equipment, weapons, and tactical communication systems
Human Resource Specialist
US Army
Ft. Lewis, Wa
06.2002 - 07.2006
- Provided guidance on payroll, benefits and other HR matters for enlisted and commissioned Personnel
- Maintained and updated personnel records to support accuracy and compliance
- Managed onboarding process for new soldiers, including orientation and training
- Served as a resource for questions about benefits packages, vacation time accrual and other Military Personnel-related inquiries
- Organized regular team building events to promote collaboration among staff members
Education
Associate of Arts - Communication
Bakersfield College
Bakersfield, Ca. 06.2022
Associate of Arts - Liberal Studies
Bakersfield College
Bakersfield, Ca. 06.2022
Skills
- Quality Assurance & Control – Experienced in conducting root cause analysis, implementing corrective actions, and ensuring compliance with industry standards
- Customer Relations & Interpersonal Communication – Adept at providing excellent service, managing client inquiries, and fostering strong professional relationships
- Leadership & Team Building – Proven ability to mentor, coach, and lead teams effectively in dynamic environments, ensuring productivity and cohesion
- Multitasking & Adaptability – Skilled in managing multiple responsibilities efficiently while remaining flexible in changing circumstances
- Data Management & Entry – Proficient in organizing, analyzing, and maintaining accurate records across various operational functions
- Operational Planning & Problem-Solving – Strong analytical skills to assess situations, develop strategic solutions, and make informed decisions under pressure
- Microsoft Office Suite – Experienced in utilizing Word, Excel, and other MS Office tools to support administrative and operational functions
- Attention to Detail & Process Improvement – Committed to accuracy and efficiency in all tasks, ensuring high-quality outcomes in workflow operations
- Bilingual Communication (English & Spanish)
Timeline
VA Work-study
Bakersfield Vet Center
01.2016 - 01.2017
Assistant Quality Control Manager
Zodiac Aerospace
06.2015 - 01.2016
VA Work-study
Santa Barbara County VSO
01.2014 - 01.2015
Sergeant/ Infantry Team Leader
US Army
06.2006 - 03.2010
Human Resource Specialist
US Army
06.2002 - 07.2006
Associate of Arts - Communication
Bakersfield College
Associate of Arts - Liberal Studies
Bakersfield College
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