Summary
Overview
Work History
Education
Skills
Timeline
Generic
Robert Redeaux

Robert Redeaux

Brown Deer,WI

Summary

Highly motivated professional with exceptional experiences in sales, management, lead training, distribution, warehouse, shipping-receiving, school safety and great achievements in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. A dedicated individual looking for a position that will use skills learned throughout academics such as communication skills, commitment to serve the community, problem sensitivity and manual dexterity. Extremely reliable and safety conscious with solid experience in warehouse operations to include loading and unloading trucks; shipping and receiving; order picking / packing; staging and stocking. Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments. Proficient in the use of pallet movers, standup Forklifts, swing-reach trucks, and order pickers; troubleshoot breakdowns and call for repairs. Readily support new processes and promote team-oriented environment to enhance productivity, build morale, and control costs. Forklift certificate, and ability to lift 100 pounds.

Overview

26
26
years of professional experience

Work History

Sales Consultant

AT&T
09.2022 - Current
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.

Fitness Manager

Planet Fitness, Inc
07.2021 - 08.2022
  • Responded promptly to customer issues and resolved problems through effective communication and decision making skills
  • Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine
  • Managed fitness centers, recreation facilities and aquatic programs with emphasis on safety
  • Implemented effective social media strategies facilitate new business and promote patronage in existing customers
  • Built strong relationships with members to promote health, wellness and available services
  • Helped clients set and achieve health and wellness goals.

Billing Specialist

Precision Opinion
03.2020 - 01.2021
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
  • Worked with multiple departments to check proper billing information.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
  • Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.

Assistant Trainer

A.C.S COMPANY
01.2015 - 02.2020
  • Telemarketing Cultivate immediate rapport and build business with customers from United States and Canada
  • Consult with clients to determine special needs; promote products to fulfill client requirements through outstanding service
  • Liaised with customers, increased sales from $3,000 to $10,000 per month, and expanded client base through sales expertise and exceptional customer service
  • Evaluated customer activities through comprehensive data analysis and testing

Telemarketer/Account Verifier

R.A.S, INC
01.2009 - 06.2014
  • Expertly promoted business solutions through tele sales activities by demonstrating business value
  • Responded to requests for information, bids, and proposals; utilized expertise in responses to large federal bids
  • Led corporate accounts teams within Top 10 at Zones for four years consecutively
  • Number one sales professional in Microsoft and Adobe software sales.

Shipping Clerk / Order Picker

Romm Distributors
05.2004 - 02.2005
  • Documented distribution flow, prepared mailing labels, and tracked shipments using proprietary database; ensured timeliness and accuracy
  • Recorded, monitored, and reported inventory levels to warehouse supervisor
  • Pulled and packaged large volume of shipments daily and recorded weight; compiled and organized documentation for management
  • Contributed to development of new processes that reduced shipping time by two days and resulted in improved customer satisfaction
  • Handled shipping of high-value items with zero instances of damaged goods.

Security Officer

Texas Station Casino
02.1999 - 03.2004
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Reported suspicious activities and persons to law enforcement.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Secured 35 doors in office and main building.
  • Monitored central alarm systems for fire, intrusion and duress alarms.

Education

Associate Degree - Business

Lamar University
Beaumont, TX
06.2010

Diploma - Business

Riverside High School
Milwaukee, WI
06.1998

Skills

  • Cross-selling products and services
  • Account servicing
  • Lead prospecting
  • Network development
  • Negotiation
  • Reference selling
  • Customer care
  • Needs analysis
  • Creative Problem Solving
  • Dependable and Punctual
  • Relationship and Community Building
  • MS Word, MS Excel, MS Publisher, MS PowerPoint

Timeline

Sales Consultant

AT&T
09.2022 - Current

Fitness Manager

Planet Fitness, Inc
07.2021 - 08.2022

Billing Specialist

Precision Opinion
03.2020 - 01.2021

Assistant Trainer

A.C.S COMPANY
01.2015 - 02.2020

Telemarketer/Account Verifier

R.A.S, INC
01.2009 - 06.2014

Shipping Clerk / Order Picker

Romm Distributors
05.2004 - 02.2005

Security Officer

Texas Station Casino
02.1999 - 03.2004

Diploma - Business

Riverside High School

Associate Degree - Business

Lamar University
Robert Redeaux