Robert Reed
Macon,GA
Summary
Dynamic General Manager with a proven track record at Aarons Furniture Store, excelling in operations management and team leadership. Spearheaded strategic sales initiatives, driving revenue growth while enhancing customer satisfaction. Skilled in employee development and P&L management, fostering a high-performance culture that consistently exceeded targets.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Customer-oriented General Manager with 22 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
32
32
years of professional experience
Work History
General Manager
Aarons Furniture Store
01.2003 - Current
- Oversaw daily operations, ensuring seamless customer service and store functionality.
- Developed and implemented strategic sales initiatives to drive revenue growth.
- Managed inventory levels, optimizing stock availability and minimizing costs.
- Trained and mentored staff, fostering a high-performance team culture.
- Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Salesperson
Credit Card Sales
05.2000 - 01.2003
- Developed strong customer relationships through effective communication and product knowledge.
- Implemented sales strategies to increase product visibility and drive revenue growth.
- Trained new team members on sales techniques and company policies to ensure compliance.
- Analyzed market trends to identify opportunities for new product introductions and promotions.
Salesperson
Intyle Designs
06.1996 - 02.1999
- Collaborated with marketing team to design promotional materials that resonate with target audiences.
- Mentored junior sales staff, fostering a collaborative environment focused on continuous improvement.
- Directed inventory management processes to optimize stock levels and reduce shortages or surpluses.
- Led quarterly sales meetings to review performance metrics and strategize future initiatives.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
Sales Associate
Sam's Club
02.1994 - 05.1996
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Managed inventory levels by restocking merchandise and organizing shelves efficiently.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Implemented promotional displays to effectively showcase seasonal products, driving customer interest.
Education
No Degree - Criminal Justice
San Jacinto College
Pasadena, Texas, TXHigh School Diploma -
South East Academy
Houston, TX05-1990
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Team leadership
- Training and coaching
- Employee scheduling
- P&L management
- Administrative skills
- Performance improvement
- Employee development
- Staffing
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 25% growth of customer base.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Timeline
General Manager
Aarons Furniture Store
01.2003 - Current
Salesperson
Credit Card Sales
05.2000 - 01.2003
Salesperson
Intyle Designs
06.1996 - 02.1999
Sales Associate
Sam's Club
02.1994 - 05.1996
No Degree - Criminal Justice
San Jacinto College
High School Diploma -
South East Academy