ROBERT REID
Brooklyn
Summary
Hardworking supervisor with 7 years of experience in facility operations and maintenance, specializing in building management and custodial services. Proven track record in coordinating maintenance activities, training staff on safety protocols, and ensuring compliance with regulations. Demonstrated ability to enhance guest experiences in hotel environments through effective communication and attention to detail. Seeking to leverage leadership skills and expertise in a dynamic organization. Willing to relocate: Anywhere Authorized to work in the US for any employer
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housemen
PHS
04.2024 - Current
- Performed thorough cleaning of assigned areas, including dusting, vacuuming, mopping floors, and sanitizing surfaces polish metal
- Responded promptly to guest inquiries and requests for additional amenities or services
- Assisted with setting up and tearing down equipment for events and meetings, ensuring all items were properly stored afterwards
- Assisted in the setup of conference rooms by arranging furniture, audiovisual equipment, and other necessary materials
- Operated various tools and equipment safely and effectively, including power tools, vacuums, carpet cleaners
- Ensured compliance with health and safety regulations by following proper procedures for handling hazardous materials or chemicals
Porter
Interiam
10.2020 - 03.2024
- Maintained cleanliness and sanitation standards in assigned areas, including lobbies, hallways, restrooms, and common areas
- Operated floor care equipment (e.g., buffers, carpet cleaners) effectively to maintain clean and presentable floors
- Collaborated with maintenance team members on larger projects such as deep cleaning or floor refinishing
- Assisted with snow removal and ice control during winter months to maintain safe walkways for staff and visitors
- Collaborated with vendors to negotiate favorable pricing on cleaning supplies, resulting in cost savings of XX%
- Served as a point of contact for building occupants regarding any janitorial-related inquiries or requests
- Prioritized workload effectively based on urgency, ensuring all assigned tasks were completed in a timely manner
Community Service Associate
WeWork
09.2016 - 08.2019
- Provided assistance to customers with product selection and inquiries.
- Organized and maintained inventory within the store.
- Assisted in the development of new marketing strategies for upcoming events.
- Maintained a clean and organized work environment while adhering to safety standards.
- Assessed customer needs and provided support in resolving any issues or concerns promptly.
- Conducted training sessions for new associates on company policies and procedures.
- Supported team members by providing guidance on customer service best practices.
Education
High School Diploma -
Hillcrest High School
Jamaica, NY06.1994
Skills
- Environmental services - Environmental services experience (6-10 years)
- Mentoring
- Sanitation
- Floor care - Floor care experience (3-5 years)
- Microsoft Office
- Hotel housekeeping - Hotel housekeeping experience (1-2 years)
- Customer service
- Budgeting
- Leadership
- Property maintenance
- Supervisory
- Janitorial experience
- Facilities maintenance
- Communication skills
- Industrial cleaning - Industrial cleaning experience (6-10 years)
- Load & unload
- English
- Cleaning
- Commercial cleaning
- Building maintenance
- Custodial experience
- Attention to detail
- Computer skills
- Management
- Hospitality
- Time management
- Maintenance
- Residential cleaning
- Laundry
- Team leadership
- Team management
- Landscaping
- Hotel experience
Certification
- Building maintenance Present
- Driver's License
Languages
English
Full Professional
Timeline
Housemen
PHS
04.2024 - Current
Porter
Interiam
10.2020 - 03.2024
Community Service Associate
WeWork
09.2016 - 08.2019
High School Diploma -
Hillcrest High School