Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Reyes, LCSW

Willis,TX

Summary

Renal healthcare professional with solid experience in providing compassionate patient support and counseling. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in case management, patient education, and crisis intervention. Known for empathy, communication, and problem-solving abilities.

Overview

16
16
years of professional experience

Work History

RENAL SOCIAL WORKER

DAVITA
01.2020 - Current
  • Enhanced interdisciplinary team collaborations for optimal patient care through effective communication and coordination.
  • Advocate for patients'' rights, ensuring access to necessary resources and services.
  • Provided crisis intervention services, addressing urgent situations effectively and professionally.
  • Provided ongoing counseling to help patients deal with kidney disease and psychosocial issues
  • Assess and document psychosocial evaluations quarterly and annually; evaluate and monitor ongoing psychosocial issues and patient goals
  • Provide resources and facilitate referrals to community, private, state, and federal agencies based on psychosocial needs (e.g., financial programs, medication assistance programs, transportation resources, mental health and chemical dependency resources, and home health agencies)
  • Establish strong rapport with patients and their families, fostering trust and open communication essential to effective renal care provision.
  • Improve patient outcomes by developing comprehensive care plans tailored to individual needs.
  • Manage an active caseload of diverse renal clients under challenging conditions while consistently maintaining high standards of professionalism.
  • Assist patients in navigating complex insurance systems to secure financial assistance or coverage for necessary treatment and medications.
  • Conduct home visits to assess living situations and provide ongoing support for patients.
  • Developed community partnerships to expand available resources and support networks for patients.
  • Maintained thorough documentation of patient interactions, contributing to a streamlined database for efficient healthcare delivery.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Counsel patients and families on treatment options and modalities which include adjusting to life on dialysis and providing valuable resources

FAMILY SERVICES PROGRAM COORDINATOR

INTERFAITH OF THE WOODLANDS
11.2009 - 05.2019
  • Interviewed individual clients and families to assess their psychosocial needs and provide available resources and services that included financial assistance, food, and community clinic referrals
  • Coordinated yearly school supply program that served thousands of children attending South Montgomery County area schools
  • Developed and implemented two community educational programs; English as a Second Language and personal finance course that served hundreds of clients on a weekly basis
  • Collaborated with other agencies to access additional community resources for clients and their families with the ultimate goal of achieving self-sufficiency
  • Participated in Montgomery county disaster response that provided emergency services to families in need

Education

Master of Social Work -

Texas State University
San Marcos, TX
08.2019

Bachelor of Arts - Psychology

University of Houston
Houston, TX
12.2003

Skills

  • Healthcare system navigation
  • Problem Solving and Decision-Making
  • Psychosocial assessments
  • Family engagement support
  • Adaptability and flexibility
  • Mental health support
  • Client Advocacy
  • Active listening
  • Crisis Intervention
  • Documentation and recordkeeping
  • Interpersonal Communication
  • Proficient in Spanish

Timeline

RENAL SOCIAL WORKER

DAVITA
01.2020 - Current

FAMILY SERVICES PROGRAM COORDINATOR

INTERFAITH OF THE WOODLANDS
11.2009 - 05.2019

Bachelor of Arts - Psychology

University of Houston

Master of Social Work -

Texas State University

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