ROBERT REYNOLDS
Thomasville,NC
Summary
Business professional offering experience delivering cost-effective, high-performance technology solutions to meet shifting organizational demands. Astute technology-business professional translates operational needs into technical solutions. Equipped with analytics and reporting expertise to provide insights using data-driven philosophy.
Overview
15
15
years of professional experience
Work History
LOGISTICS SPECIALIST
EUROFINS LANCASTER LABORATORIES
09.2023 - Current
- Develop logistics strategies, procedures and protocols optimizing global supply chain efficiency
- Utilize SharePoint and Microsoft PowerBI to present KPI metrics dashboard, optimizing global supply chain performance for clients
- Spearheading archiving project, alleviating record backlog and optimizing processes, resulting in improved data management
- Created shipment tracking dashboard to keep client and appropriate personnel informed of shipments based on status, sending automated emails with applicable shipment details to assist with expediting routing and in-checking upon arrival
- Assist department with PowerBI presentation documenting errors to compare new procedure to an older model, capturing a substantial reduction in error quantity since new method implementation
- Identify supply chain deficiencies within client processes, providing insight and develop methods to optimize supply chain
- Implemented process improvements that reduced overall shipping times by 60%
- Manage, plan and coordinate logistics support operations to accomplish projects
- Develop response strategies to address clients' ad hoc needs
- Led cross-functional teams in developing strategic initiatives related to process improvement and optimization
LOGISTICS ANALYST
VIATRIS PHARMACEUTICALS
08.2019 - 07.2023
- Conducted end-of-quarter tracking and reported outstanding revenue to Finance to senior management for revenue recognition; oversaw roughly 25K lines per quarter
- Generated reports displaying North American outbound volume, spend, and performance; coordinated with Senior Management to optimize business decisions with senior management
- Develop performance scorecard to assist with making optimal business and logistics decisions; produce cost savings as a result
- Oversaw North American freight payment and optimized company freight payment procedures
- Conducted Operations productivity reports for employment performance
- Created exceptions tracking file to aid with transportation process; caught temperature-sensitive shipments before deadline
- Assisted with generating yearly Outbound Transportation Budget for North America
- Implemented routing optimization techniques to enhance operational productivity
- Analyzed transportation data to identify cost-saving opportunities and optimize shipping routes
- Utilized project management skills in developing strategic plans for logistics operations
CUSTOMER SERVICE REPRESENTATIVE
UNCG MILITARY AFFILIATED STUDENT SERVICES
05.2017 - 12.2019
- Counseled student veterans and family members regarding their education benefits, ensuring accurate and timely information dissemination
- Oversaw the registration process for student veterans, ensuring completion of documentation and compliance with regulations
- Coordinated with various departments to streamline the registration process, improving efficiency and reducing processing time by 10%
- Developed strong customer relationships and loyalty through effective communication
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
- Developed and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues
LOGISTICS SPECIALIST
UNITED STATES AIR FORCE
08.2010 - 08.2016
- Provided integrated logistics support for 56 C-17A aircraft and equipment valued at $11.3B, ensuring operational readiness and efficiency
- Maintained an Inventory Management Database of 15K units valued over $170M, optimizing inventory accuracy and availability
- Partnered with Maintenance leadership to construct expense reports reflecting worldwide shipping costs, contributing to cost-saving initiatives
- Conducted regular audits of inventory data to ensure accuracy of information in system databases
- Arranged stock and materials for easy access by inventorying by size, weight and shape
Education
BACHELOR OF SCIENCE (B.S.) - ECONOMICS
UNIVERSITY OF NORTH CAROLINA AT GREENSBORO
Greensboro, NC, US12.2019
BACHELOR OF SCIENCE (B.S.) - BUSINESS ADMINISTRATION
UNIVERSITY OF NORTH CAROLINA AT GREENSBORO
Greensboro, NC, US12.2019
Skills
- Data formatting
- Data analysis
- Data-Driven Trend Analysis
- Route optimization
- Global logistics
- Collaborative Project Management
- Advanced Excel
- Supply Chain Analysis
- Logistics management
- Client relationship management
- Data Visualization Dashboards
- Key Performance Indicator Evaluation
- Power BI reporting
References
References available upon request
References
References available upon request.
Timeline
LOGISTICS SPECIALIST
EUROFINS LANCASTER LABORATORIES
09.2023 - Current
LOGISTICS ANALYST
VIATRIS PHARMACEUTICALS
08.2019 - 07.2023
CUSTOMER SERVICE REPRESENTATIVE
UNCG MILITARY AFFILIATED STUDENT SERVICES
05.2017 - 12.2019
LOGISTICS SPECIALIST
UNITED STATES AIR FORCE
08.2010 - 08.2016
BACHELOR OF SCIENCE (B.S.) - ECONOMICS
UNIVERSITY OF NORTH CAROLINA AT GREENSBORO
BACHELOR OF SCIENCE (B.S.) - BUSINESS ADMINISTRATION
UNIVERSITY OF NORTH CAROLINA AT GREENSBORO
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