ROBERT RICHARDS
Manager
Aurora,CO
Summary
Excellent people management skills, and able to work independently to meet deadlines. Very energetic with 10+ years of experience in leadership roles and as a team player in mission critical positions. Solid People Management Skills which foster great team building and cohesiveness. Working under pressure is not unusual for me, my goal is to exceed expectations and supersede given deadlines.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
Work History
Automotive Fleet Supervisor
UPS
Commerce City, CO
04.2022 - Current
- My responsibilities include but not limited to; maintaining a safe, reliable, and cost-efficient fleet of vehicles to support the business
- Ensure the proper use and care of physical assets by preventing equipment failures, controlling cost, managed external vendor relationships, managed a crew of mechanics, auditing vehicles and facilities
- As well as working closely with internal customers
- Manage a team of mechanics who install, repair, and troubleshoot Automotive equipment
- Manage, coach, and support direct reports, foster development plans, and employee training
- Translate and communicate upper management directives and goals into manageable tasks
- Facilitate teamwork and a harmonious working environment
- Create reports and analyze data, translating the data into manageable tasks
- Manage compliance requirements and ensure regulatory compliance are adhered to
- DOT, OSHA, and internal compliance
Building and Systems Engineering Supervisor
UPS
Atlanta, GA
06.2018 - 04.2022
- My responsibilities include but not limited to; all projects and process-engineering activities, including detecting issues and working with others to identify, recommend and implement cost-effective solutions that improve productivity
- Determined corrective actions for damaged or worn equipment and supervised the scheduling of necessary repairs and Preventative
- Maintenance Inspections (PMI’s)
- Complete audits and conduct facility and repair inspections, as well as, identifying operational improvements and coordinates equipment repairs to improve package flow and safety
- Manage a team of mechanics who install, repair, and troubleshoot conveyor equipment and automated systems
- Manage, coach and support career development of direct reports, development plans, and training
- Find solutions to interpersonal conflicts and differences
- Proficient in Project Planning planning action items and resources, and leading implementation using project management tools, techniques, and technology
- Supervise and review technical operations, surveys, and audits
- HVAC, electrical, mechanical, plumbing, and environmental systems
- Oversee all building systems, equipment repairs, purchasing parts, and new equipment installation
- Ensure compliance with applicable OSHA, state, local, and company safety laws, regulations, policies, and procedures on site and at many remote job sites
- Demonstrate a detailed understanding of processes, procedures, and methods within engineering
- Handle multiple projects and daily activities, meet deadlines, and develop plans on how to accomplish departmental and maintenance goals
- Manage department budget and financial responsibilities.
Sr. Technical Business Analyst
Ricoh Americas Corporation
Atlanta, GA
04.2009 - 06.2018
- My responsibilities include but not limited to; Performing system analysis on software programs, applications, and web services by creating functional process analysis documentation which identifies and recommends resolutions of the equipment management process, system, as well as integration-related issues
- Support project managers with suggestions for any as-is or to-be processes which are lacking or present a risk to integrity and help mitigate them before they become an issue
- Piloted the design, testing, and management of the implementation of a new inventory management system that improved efficiency by 20%
- Created and maintained effective channel of communication with the department heads and directors on the status of running inventory
- Developed scorecards and metrics, and analysis results for management while providing reports for internal and external audits and making recommendations on possible solutions to improve efficiency
- Anaged budgets and leveraged sound analytical skills in improving processes after analyzing trends to determine areas of strength and weaknesses in the field
- M
- Demonstrated excellent communication proficiency during conversations on methods to resolve emergency technical issues
- Lead the implementation of revenue recovery, which reduced outstanding revenues from 45% to 15%
- Implemented a data analysis tool for C-suite managers to easily monitor critical information.
Education
Master - Network & Communication Management
03.2013 - 07.2015
Bachelor of Science - Network Security Management
12.2008 - 12.2012
Associate of Applied Science - Accounting
09.2001 - 06.2003
Skills
Training and education
Vehicle Maintenance
Effective communication
Flexible and Adaptable
Multitasking Abilities
Teamwork and Collaboration
MS Office
Data Entry
Interpersonal Communication
Analytical and Critical Thinking
Organization and Time Management
Good Telephone Etiquette
Teambuilding
Problem-Solving
Network Installation
Certification
AAT- Association of Accounting Technician
Timeline
Automotive Fleet Supervisor - UPS
04.2022 - Current
Building and Systems Engineering Supervisor - UPS
06.2018 - 04.2022
CompTIA Linux+ (powered by LPI) Exam 1
04-2018
CompTIA Network+
07-2015
Keller Graduate School of Management - Master, Network & Communication Management
03.2013 - 07.2015
Sr. Technical Business Analyst - Ricoh Americas Corporation
04.2009 - 06.2018
DeVry University - Bachelor of Science, Network Security Management
12.2008 - 12.2012
University of The West Indies - Associate of Applied Science, Accounting
09.2001 - 06.2003
AAT- Association of Accounting Technician
06-1999