Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Richerson

Overland Park,KS

Summary


Professional driver with extensive experience in safely operating and maintaining vehicles. Skilled in navigation, time management, and defensive driving techniques. Strong focus on team collaboration, reliability, and flexibility to adapt to changing needs. Known for excellent communication, problem-solving abilities, and customer service orientation.

Overview

14
14
years of professional experience

Work History

Professional Car Driver

Uber
03.2016 - Current
  • Drove safely in various weather and road conditions to avoid accidents.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Delivered passengers to destination on time. 21000+ rides with excellent ratings.
  • Minimized liability by consistently following road rules when driving.
  • Successfully handled difficult passengers using de-escalation techniques.

Customer Service Representative

CVS Specialty Pharmacy
05.2011 - 04.2016
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Promptly responded to inquiries and requests from prospective customers.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Arts - Humanities

University of Missouri
Columbia, MO
05-1981

Skills

  • Punctuality
  • Excellent navigation
  • Traffic laws knowledge
  • Defensive Driving
  • Customer Service
  • Strong Interpersonal Skills
  • Computer Experienced

Timeline

Professional Car Driver

Uber
03.2016 - Current

Customer Service Representative

CVS Specialty Pharmacy
05.2011 - 04.2016

Associate of Arts - Humanities

University of Missouri
Robert Richerson