Robert Riffle
HVAC
Damascus,MD
Summary
HVAC Service Technician with many years experience in heating, air conditioning and refrigerant systems, as well as electrical and mechanical controls. Ambitious with strong background in plumbing, refrigeration machinery operations, and HVAC repair and maintenance. Excellent understanding of HVAC controls.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
36
36
years of professional experience
1
1
year of post-secondary education
Work History
HVAC Technician
AirTron
Frederick
02.2021 - 11.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Installed heating and cooling systems in residential and commercial buildings.
- Performed routine maintenance on HVAC systems to ensure optimal performance.
- Diagnosed system malfunctions using industry-standard tools and techniques.
- Collaborated with team members to troubleshoot complex HVAC issues effectively.
- Educated clients on HVAC system operation and preventive maintenance practices.
- Replaced worn components to enhance equipment reliability and efficiency.
- Responded promptly to service calls, ensuring customer satisfaction and safety compliance.
- Maintained accurate service records for all HVAC installations and repairs.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Recovered refrigerant from old HVAC units prior to disposal according to local environmental regulations.
- Trained junior technicians on HVAC repair and maintenance techniques, tools, and safety practices.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
Maintenance Supervisor
Mountain Gleen Apartment Complex
Frederick
05.2017 - 11.2021
- Supervised maintenance team to ensure timely repairs and upkeep of apartment units.
- Coordinated schedules for maintenance tasks and emergency repairs across the property.
- Inspected facilities to identify maintenance needs and prioritize work orders effectively.
- Trained new staff on safety protocols and proper use of maintenance tools.
- Managed inventory of supplies and equipment for efficient operational workflow.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
- Ordered replacement parts as required to keep machines running efficiently.
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
- Developed and implemented safety procedures to ensure compliance with OSHA regulations.
- Created work crew schedules and delegated assignments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared and planned worksites to help jobs run smoothly.
Laborer
Bailey Coal Mine
Wind Ridge
01.2013 - 07.2015
- Operated heavy machinery to transport coal within the mine.
- Conducted routine inspections of equipment for safety compliance.
- Assisted in loading and unloading coal from transport vehicles.
- Maintained clean work areas to ensure safety and efficiency.
- Collaborated with team members to follow safety protocols effectively.
- Trained new laborers on equipment use and safety practices.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Completed variety of physical labor tasks.
- Worked with team members to ensure efficient workflow throughout the day.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Operated and maintained a variety of equipment including hand and power tools.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Crane Operator
Norfolk Southern Railroad
Wall
02.2003 - 12.2013
- Operated cranes to lift and move heavy materials safely.
- Conducted pre-operation inspections to ensure equipment functionality.
- Communicated effectively with ground crew during loading and unloading processes.
- Followed safety protocols to maintain a secure work environment.
- Assisted in training new operators on crane operation techniques.
- Coordinated with dispatchers to manage equipment availability and schedules.
- Monitored crane performance and reported issues for maintenance checks.
- Performed daily inspections of all crane components prior to use.
- Completed assigned tasks accurately and within deadlines to meet site manager's specifications.
- Verified that all safety devices are functioning properly before each shift.
- Adhered to OSHA safety standards and precautions including weight capacity, tag lines and ground stability.
Route Sales Representative
Nickles Bakery
Washington
06.1994 - 10.2002
- Delivered fresh baked goods to retail locations daily.
- Managed inventory levels and restocked products on sales routes.
- Built strong relationships with store managers and staff.
- Collected payments and processed transactions efficiently.
- Provided exceptional customer service to enhance customer satisfaction.
- Resolved customer complaints and addressed service issues promptly.
- Loaded, unloaded, and delivered product in a timely manner.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Promoted positive relationships with customers to maintain consistent sales.
- Delivered product to customers in a safe and courteous manner.
- Restocked shelves as needed in order to ensure adequate inventory levels for customers.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Collected money, provided change and recorded transactions on receipts.
U.S. Military
U.S. Marine Corps
Kaneohe
06.1989 - 06.1993
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
Education
Universal CFC - HVAC
James Rumsey Technical School
Martinsburg , Wv 08.2016 - 06.2017
Skills
- HVAC troubleshooting
- System installation
- Preventive maintenance
- Refrigerant recovery
- Safety compliance
- Task prioritization
- Team collaboration
- Problem solving
- Effective communication
- Hazardous materials training
- Refrigeration system evacuation
- Refrigeration systems
- HVAC change-out procedures expert
- Heating systems
- Air conditioning
- Preventative maintenance
- Issue troubleshooting
- Recovering and recycling
- Leak checks
- Dedicated team player
Timeline
HVAC Technician
AirTron
02.2021 - 11.2025
Maintenance Supervisor
Mountain Gleen Apartment Complex
05.2017 - 11.2021
Universal CFC - HVAC
James Rumsey Technical School
08.2016 - 06.2017
Laborer
Bailey Coal Mine
01.2013 - 07.2015
Crane Operator
Norfolk Southern Railroad
02.2003 - 12.2013
Route Sales Representative
Nickles Bakery
06.1994 - 10.2002
U.S. Military
U.S. Marine Corps
06.1989 - 06.1993