Robert Riso
Lincoln,M1
Summary
US Navy veteran seeking employment with an organization that might benefit from skills and experience. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
28
28
years of professional experience
Work History
Stringer
Northern Industrial Wood
10.2022 - 05.2023
- Maintained clean and organized workspaces to uphold safety standards.
- Transferred loaded pallets onto delivery or storage areas.
- Secured strips of wood with strapping tool to bundle packaged metal extrusions to form protective shipping pallets.
- Cut lumber to various sizes, using hand and dovetail saws.
- Inspected materials for quality before loading.
- Measured dimensions of bundles with ruler to cut battens to size with power saw.
- Utilized air hammers, drills and power tools to build pallets and crates.
- Manufactured wood pallets and crates with nail guns, table saws and chop saws.
Retail Merchandiser
Acosta
01.2022 - 10.2022
- Answered customer questions regarding store merchandise, department information, and pricing.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Greeted customers and directed to requested products.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Checked product levels and recommended new purchases.
- Arranged consistent shelves, bins, and racks at 1 location by following established planograms.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
Shift Leader
KFC / Taco Bell
04.2018 - 12.2021
- Gathered, organized and input information into digital database.
- Conducted regular reviews of operations and identified areas for improvement.
- Conducted performance reviews and provided staff with feedback and guidance.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Provided atmosphere of enthusiastic customer awareness with emphasis on fast, friendly, and excellent customer service.
- Enforced company policies and regulations with employees.
- Developed and implemented new processes and procedures to streamline operations.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
Owner /Operator
Christian Brothers Property Maintenance
03.2014 - 02.2018
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Managed day-to-day business operations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Asset Protection Associate
Walmart
12.2008 - 03.2013
- Checked CCTV for evidence of shoplifting.
- Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
- Background-checked potential investors, partner companies and employees and drafted reports of findings.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
Loss Prevention Manager
Kmart, Sears Holding
11.1995 - 03.2008
- Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
- Developed and launched a loss-prevention program.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored paperwork procedures to prevent error-related losses.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Observed video surveillance systems for prompt emergency response.
- Completed incident reports and activity logs for accurate, current records.
- Trained all new executives and asset protection personnel.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Trained personnel on security best practices, protocols and procedures.
Education
High School Diploma -
Bellville High School
Belleville, MI06.1983
Skills
- Customer Service (10 years)
- Retail Sales (10 years)
- Security (10 years)
- Loss Prevention (10 years)
- Cashier (10 years)
- Communications (10 years)
- Inventory (10 years)
- Marketing (10 years)
- Sales (10 years)
- Time Management (10 years)
- Word (10 years)
- Incident Management (10 years)
Timeline
Stringer
Northern Industrial Wood
10.2022 - 05.2023
Retail Merchandiser
Acosta
01.2022 - 10.2022
Shift Leader
KFC / Taco Bell
04.2018 - 12.2021
Owner /Operator
Christian Brothers Property Maintenance
03.2014 - 02.2018
Asset Protection Associate
Walmart
12.2008 - 03.2013
Loss Prevention Manager
Kmart, Sears Holding
11.1995 - 03.2008
High School Diploma -
Bellville High School
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