Summary
Overview
Work History
Education
Skills
Timeline
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Robert Rivera

Waco,TX

Summary

Dedicated DME professional with 4+ years of experience and a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Site Manager

Hospice Source
01.2019 - Current
  • Acts as a liaison with downstream hospice companies to ensure timely and accurate fulfillment of orders
  • Coordinates delivery times/dates with hospice customers.
  • Dispatches/coordinates drivers for delivery/pick up of equipment.
  • Interviews, hires and trains new workers.
  • Oversees all daily office operations and equipment maintenance.
  • Creates weekly and monthly reports and presentations for management team.
  • Manages vendor fulfillment selection for all orders and ensures seamless order delivery
  • Keeps track of on-hand inventory/orders, counts/reports weekly inventory.
  • Keeps site compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Oversees employee attendance record, handled payroll, and ordered new materials for sites.

Supervisor

Envoy Airlines
01.2016 - 01.2019
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Trained new employees in areas such as safety procedures or equipment operation.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.

Education

Associate of Arts - Liberal Arts And General Studies

University of New Mexico
Albuquerque

Skills

  • Customer Service Oriented
  • Organizational Skills
  • Effective verbal and written communication skills
  • Proficient in MS Office applications/ability to learn department and job-specific software systems
  • Analytical skills when problem-solving
  • High attention to detail and a high degree of accuracy
  • Hardworking and Reliable
  • Adaptable

Timeline

Site Manager

Hospice Source
01.2019 - Current

Supervisor

Envoy Airlines
01.2016 - 01.2019

Associate of Arts - Liberal Arts And General Studies

University of New Mexico

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