Summary
Overview
Work History
Education
Skills
Timeline
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Robert Rivera

Yuma,AZ

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

8
8
years of professional experience

Work History

Shift Lead Supervisor

Loves Travel Stops
12.2021 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Operator

Yuma Desert Contractors
09.2017 - 10.2021
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Performed inspections and routine maintenance on equipment.
  • Provided on-the-job training to newly hired workers and team members.
  • Set up machines to start production cycles and controlled machine settings.
  • Assisted with equipment startups and machine installation tasks.

Stocker

Frys Food
12.2015 - 05.2017
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained effective team member communication.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Education

High School Diploma -

Antelope Union High School
Wellton, AZ
05.1995

Skills

  • Daily Workflows
  • Inventory Control Processes
  • Staff Training
  • Customer Engagement
  • Individual and Team Goals
  • Policy and Procedure Enforcement
  • Training Assistance

Timeline

Shift Lead Supervisor

Loves Travel Stops
12.2021 - Current

Operator

Yuma Desert Contractors
09.2017 - 10.2021

Stocker

Frys Food
12.2015 - 05.2017

High School Diploma -

Antelope Union High School

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Robert Rivera