Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Robert Rizzo

Carnegie,PA

Summary

Personable Recruiter Specialist, with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with [Number] years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Highly skilled and enthusiastic professional with more than 10 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

13
13
years of professional experience

Work History

Staffing Coordinator

CE -Staffing
Delmont, Pa
04.2023 - 08.2023
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Collaborated with managers to identify and address employee relations issues.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Interviewed, hired, and mentored over GM new personnel and oversaw all staffing operations

Business Development Manager

BMR Industries
01.2020 - 04.2023
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Represented company and promoted products at conferences and industry events.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Kept meticulous client notes and updated account information in company databases.

Assistant Manager - Human Resources

BMR Industries
01.2011 - 01.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strategy to increase sales and drive profits.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Defined clear targets and objectives and communicated to other team members.
  • Filed employee paperwork in compliance with state and federal regulations.
  • Entered information for 300 employees into ATS
  • Oversaw Health, dental and life insurance benefits provided to employees
  • Filed employee paperwork in compliance with state and federal regulations
  • Entered information for 25 employees into Internal databases.
  • Managed employee compensation plans
  • Entered information for employees into ATS and performance based evaluations.
  • Held orientation for up to 12 new personnel to give information on procedures and expectations. - In form of monthly reviews.
  • Entered information for 15-125 employees into Bamboo HR.

Education

No Degree - Business Administration And Management

Point Park University
Pittsburgh, PA
05.2024

Skills

  • Performance Review
  • Customer Experience
  • Workflow Processes
  • Corrective Actions
  • Managing Operations and Efficiency
  • Disciplinary Action
  • Customer Satisfaction
  • Design Leadership
  • Risk Analysis
  • Tracking Metrics
  • Payment Collection
  • Scheduling and Coordinating
  • Customer Retention
  • Clerical Support
  • Information Extraction
  • Business Analysis
  • Operational Efficiency
  • Travel Arrangements
  • Results Management
  • Schedule Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Staffing Coordinator

CE -Staffing
04.2023 - 08.2023

Business Development Manager

BMR Industries
01.2020 - 04.2023

Assistant Manager - Human Resources

BMR Industries
01.2011 - 01.2020

No Degree - Business Administration And Management

Point Park University
Robert Rizzo