Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Robinson

Canal Fulton,OH

Summary

My objective it to obtain a position that will enable me to use the skills that I have acquired through my previous employment and gain new skills.

Overview

7
7
years of professional experience

Work History

Lot Attendant

Diehl Honda
12.2024 - Current
  • Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
  • Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
  • Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
  • Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
  • Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
  • Adjusted vehicle placement on the lot based on seasonal promotions or special events, maximizing visibility and accessibility for potential buyers.
  • Followed safety protocols for personal, guest and automobile safety.
  • Contributed to a professional atmosphere through courteous communication with customers, staff, and vendors.

Shingler/Laborer

Big Tom’s Roofing
04.2018 - 01.2022
  • Collaborated effectively with project managers to ensure timely completion of roofing projects within budget constraints.
  • Assisted in training new team members on best practices for efficient shingle installation techniques.
  • Provided exceptional customer service through clear communication regarding project progress and addressing any concerns promptly.
  • Enhanced customer satisfaction by maintaining a clean and organized worksite during the entire shingling process.
  • Demonstrated expertise in various types of shingles, including asphalt, wood shake, metal, and composite materials.
  • Increased team efficiency with proper use of roofing tools, including nail guns, hammers, and utility knives.
  • Optimized structural integrity of roofs through expertly executed flashing installations at critical points such as valleys, chimneys, and vents.
  • Maintained high safety standards through consistent adherence to OSHA regulations and guidelines on all projects.
  • Improved roof durability by accurately measuring, cutting, and installing shingles according to manufacturer specifications.
  • Reduced project timelines by efficiently removing old roofing materials and preparing surfaces for new shingle installation.

Guest Service Representative

Northgate Clays Park
04.2022 - 07.2023
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.
  • Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Collaborated closely with colleagues across departments to enhance overall guest experience throughout their stay.
  • Assisted in emergency situations as required while adhering strictly to safety protocols.
  • Provided personalized recommendations for local attractions, dining options, and transportation services based on guest preferences.

Education

high school diploma -

Northwest Local Schos
Canal Fulton, OH
05.2015

Auto Body

R.G. Drags Career Center
Massillon, OH
05.2015

Skills

  • Roofing
  • Drywall
  • Lawn Care
  • Forklift
  • Caulking
  • Construction
  • Automotive Repair
  • Customer service
  • Lot attendant

Timeline

Lot Attendant

Diehl Honda
12.2024 - Current

Guest Service Representative

Northgate Clays Park
04.2022 - 07.2023

Shingler/Laborer

Big Tom’s Roofing
04.2018 - 01.2022

high school diploma -

Northwest Local Schos

Auto Body

R.G. Drags Career Center
Robert Robinson