JENNIFER BARRETT
Shreveport,Louisiana
Summary
A dedicated meticulous, focused, and A oriented hard worker with a track record in team building, creativity, and attention to detail. I'm excellence in customer service skills with insurance that customers issues are resolved by going above and beyond to help. Works quickly and efficiently to get the job done. Highlights of Qualifications: Strong experience in delivering restaurant cleaning and maintenance services. Immense knowledge of janitorial and kitchen cleaning practices. Extensive knowledge of handling chemicals and using cleaning tools Familiarity with department policy, sanitation regulations, and OSHA regulations. Ability to interpret and respond to guest's service needs, politely and promptly.
Overview
20
20
years of professional experience
Work History
Hotel Housekeeper
Hilton Hotels Corporation
06.2023 - Current
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Gathered dirty laundry in [38] rooms per day to arrange for pickup to laundromat.
- Kept logs of cleaning activities to enable tracking history and maintain accurate records.
TEAM MEMBER
TACO BELL
01.2016 - 01.2017
- Greets guests with a smile, receives orders, processes payments, andresponds appropriately to customer issues
- Verifies the accuracy of guests' orders
- Prepares and packages food and drink products
- Cleans kitchen area, counters, food preparation areas, and utensils
- Maintains health and safety standards in work areas
- Unloads and stocks inventory items as needed
- Performs duties at multiple workstations (e.g., front counter, Drive-Thru,prep boards, expediter, etc.) Prompt and regular attendance on assignedshifts
- Follows Taco Bell uniform and grooming standards and policies
- Learns team effectiveness skills; works with others to achieve team goals
- Responds to guests' needs in a professional and polite manner
- Communicates in a positive manner with customers, peers, and managers2
CREW MEMBER
FORT CARSON MEAL PREP
01.2013 - 01.2015
- Prepped Meals by help cooking, assorting, organizing etc
- Operated appropriate cleaning equipment's and utilized proper cleaning chemicals,safely
- Washed, mopped, and polished the floors of assigned restaurant areas
- Dusted and wiped all counters, shelves, and tables, as required
- Inspected and unclogged all sink drains and removed garbage, efficiently
- Reported shortage of equipment's and supplies to supervisor and ensured theirrequisition
- Interpreted and followed OSHA regulations and restaurant policies.
TEAM MEMBER
MC DONALDS
01.2010 - 01.2012
- Ensure a faultless customer service which gratifies customer needs
- Be involved in packing, weighing, and labeling products as required
- Ensure that counters are well stocked and refrigerators neat
- Ensure attractiveness in displaying all food items in conformity with quality standards
- Ensure the storage of food at the appropriate temperature according to approved healthstandards
- Guarantee cleanliness in decorating and serving food in compliance with hygienicregulations/standards
- Ensure that the supervisor is aware anytime food quantities are not enough in supply
- Ensure compliance with all quality standards, principles, guidelines and policies of
Team Member
McDonald's, Burger King
01.2008 - 01.2010
- Greets guests with a smile, receives orders, processes payments, andresponds appropriately to customer issues
- Verifies the accuracy of guests' orders
- Prepares and packages food and drink products
- Cleans kitchen area, counters, food preparation areas, and utensils
- Cleans dining room, restrooms and exterior grounds
- Maintains health and safety standards in work areas
- Unloads and stocks inventory items as needed
- Performs duties at multiple workstations front counter, Drive-Thru, prepboards, expediter, etc
- Prompt and regular attendance on assigned shifts
- Follows BURGER KING uniform and grooming standards and policies
- Works to resolve issues that may arise in the restaurant
- Learns team effectiveness skills; works with others to achieve team goals
- Responds to guests' needs in a professional and polite manner
- Communicates in a positive manner with customers, peers, and managers
Terrible Herbst & Car Wash Date
01.2006 - 01.2008
- Participate in wash process and apply car wash equipment Greet customers courteously and explain available wash services to them; take and processwash payments to the satisfaction of customers and car wash Scrub heavily soiled and hard to reach areas of vehicles, and pre-wash exterior areas ofcars Carry out periodic maintenance of equipment used in washing to keep them in properworking order Perform cleaning of facility and ensure everything is kept in the appropriate place andorganized Aid customers in any area concerning car wash process Apply water hoses, nozzles, brushes, soap buckets, broom, hand tools, pressure washer,and grease gun Carry out visual inspection of vehicles to confirm their condition before sending them intothe wash area Ensure company policies and procedures are adhered to in carrying out given tasks daily Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung With a sense of urgency, ensure the right thing is done at the right time with customers,home office, and fellow teammates.
Education
CULINARY DEGREE -
UNIVERSITY OF COLORADO SPRINGSAUGUEST
GED -
SOME HIGH SCHOOL
2005
Skills
- Room Turnover
- Surface Sanitation
- Safe Chemical Handling
- Safety Monitoring
- Assignment Management
- Supply Management
- Restocking supplies
- Customer service
- Teamwork abilities
- Quality Control
- Work Planning and Organization
Timeline
Hotel Housekeeper
Hilton Hotels Corporation
06.2023 - Current
TEAM MEMBER
TACO BELL
01.2016 - 01.2017
CREW MEMBER
FORT CARSON MEAL PREP
01.2013 - 01.2015
TEAM MEMBER
MC DONALDS
01.2010 - 01.2012
Team Member
McDonald's, Burger King
01.2008 - 01.2010
Terrible Herbst & Car Wash Date
01.2006 - 01.2008
GED -
SOME HIGH SCHOOL
CULINARY DEGREE -
UNIVERSITY OF COLORADO SPRINGSAUGUEST