This resume is for professional use as a representative of La Roka Company, La Roka Investments, Verde Landscaping, and other entities that I represent.
Overview
9
9
years of professional experience
Work History
Chief Operations Officer
La Roka Company
07.2016 - Current
Conducted performance reviews each quarter, offering praise and recommendations for improvement
Supported business growth through strategic planning and process development.
Met customer service standards and expectations consistently by effectively communicating and actively listening.
Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels
Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Independent Contractor
Self-Employeed
09.2017 - Current
Developed network of related professionals to open up business opportunities
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities
Optimized system and platform performance capabilities in most efficient, practical way possible
Credited for playing key role in generating over $2.4 million per year in revenues through contract labor and agriculture investment
Negotiated, facilitated and managed real estate transactions
Collected appropriate fees for individual property transactions
Team Leader, Operations
La Roka Company
06.2015 - 07.2016
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels
Visited customer locations to determine needs, set up contracts and provide training
Developed accurate sales forecasts by analyzing sales feedback and wrote reports for senior leadership
Prepared client budgets by reviewing all client billing and managing monthly invoices
Education
MBA - Business Administration
University of Florida
Gainesville, FL
12.2021
Bachelor of Arts - Business Administration
University of Florida
Gainesville, FL
2019
Associate of Arts - Business Emphasis
Santa Fe College
Gainesville, FL
2017
Administrative Assistant Certification - Business Administration
RIVEROAK Technical College
Live Oak, FL
2015
Finance Certification - Business Administration
RIVEROAK Technical College
Live Oak, FL
2015
High School Diploma -
Suwannee High School
Live Oak, FL
2015
Skills
Project management
Customer relations
Microsoft Office Suite certified
Accounting familiarity
Excellent planner and coordinator
Accurate and detailed
Works well under pressure
Negotiation skills
Effective communication
Fluent in Spanish
Time management
Social media knowledge
Hobbies
Traveling
Urban Farming
Woodworking/Construction
Musical Theater
Recent International Travels included El Salvador, Poland, Germany, Caribbean and Panama
Timeline
Independent Contractor
Self-Employeed
09.2017 - Current
Chief Operations Officer
La Roka Company
07.2016 - Current
Team Leader, Operations
La Roka Company
06.2015 - 07.2016
MBA - Business Administration
University of Florida
Bachelor of Arts - Business Administration
University of Florida
Associate of Arts - Business Emphasis
Santa Fe College
Administrative Assistant Certification - Business Administration
Insurance Verification Specialist / Patient AR Rep at Dr. Alexander S Roka MDInsurance Verification Specialist / Patient AR Rep at Dr. Alexander S Roka MD