Results-driven Sales and Management Professional with extensive experience in driving revenue growth and enhancing market presence. Increased sales performance through effective training and mentorship of both veteran and new sales teams while securing customer loyalty and fostering strong relationships. Focused on leveraging strategic planning and negotiation skills to achieve operational excellence and elevate dealership profitability.
Work History
General Sales Manager
1 Year 3 Months
Dream Nissan Midwest | 08.2025 - Current
Instrumental in turning dealership around from a net loss of 1 Million Dollars in 2025 to profitability in 2026
Increased Finance PVR by $1200 per vehicle, with processes and menu selling
Increased new and used vehicle PVR by average of $700 per vehicle
Hired, trained, supervised and monitored the performance of the new- and used-vehicle department
Prepared annual dealership forecast, projecting unit sales, gross profits, expenses, and operating profits for new and used sales departments.
Collaborated with sales managers to establish annual and monthly objectives for unit sales, gross profits, expenses, and operating profit.
Approved all sales incentives and salesperson pay plans
Developed ongoing sales training systems, incorporating weekly sales meetings to enhance team skills.
In charge of allocation and vehicle ordering to maintain proper stocking and selection
Attended managers meetings as requested and met with all bank and manufacturer representatives
Directed sales operations, aligning inventory, pricing, and floor activity with dealership revenue goals.
Coached sales staff on desking, customer engagement, and closing techniques to improve performance.
Reviewed deals for compliance, profitability, and accuracy before final approval.
Implemented CRM follow-up standards to strengthen lead conversion and customer retention.
Collaborated with finance and inventory teams to streamline deal flow and vehicle allocation.
Monitored sales metrics to identify gaps and adjust team priorities quickly.
Recruited and developed sales talent, building consistent leadership across showroom operations.
Resolved customer concerns efficiently, protecting satisfaction scores and dealership reputation.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
Achieved sales targets consistently by closely monitoring sales performance and adjusting strategies as needed.
Streamlined communication channels between sales, marketing, and customer service departments to ensure a cohesive approach to business development.
Upheld company policies and implemented standards fairly.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Reduced operational costs by identifying inefficiencies within the sales process and recommending targeted improvements.
Developed and implemented comprehensive salesperson training program.
Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
Maintained extensive knowledge of company products and services.
Cultivated a positive work environment that motivated staff members to exceed individual and team goals regularly.
Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
Created comprehensive monthly reports showcasing departmental achievements, challenges faced, and opportunities for growth.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Implemented systems and procedures to increase sales.