Robert Rojas
New Castle,DE
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Escort position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Warehouse Worker
Amazon
02.2024 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Customer Service Lead
Food Lion
07.2023 - 08.2024
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
- Managed high call volumes while maintaining a professional demeanor, resulting in increased customer loyalty.
Education
High School Diploma -
Red Lion Christian Academy
1390 Red Lion Rd, Bear, DE 1970105.2023
Skills
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Clear Communication
- Skilled Time Management
- Strong leadership qualities
- Innovative thinking
- Exceptional customer service
- Collaborative team work
- Adaptability to new techniques
- Active listening strengths
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Worker
Amazon
02.2024 - 08.2024
Customer Service Lead
Food Lion
07.2023 - 08.2024
High School Diploma -
Red Lion Christian Academy
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