ROBERT A. ROQUE
WINCHESTER,CA
Summary
With a solid foundation in healthcare practices and a keen interest in sterile processing, I possess a strong willingness to learn sterilization techniques and infection control standards. My primary focus is on ensuring the highest level of safety for patients. Ready to utilize and further develop organizational and technical skills in a supervisory role to contribute to the efficient functioning of healthcare facilities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
SPD Technician
Arrowhead Regional Medical Center
08.2021 - Current
- Ensured accurate record-keeping related to sterilization cycles, load contents, temperature charts, and other essential data points for auditing purposes.
- Kept up-to-date with industry advancements through attendance at relevant conferences, workshops, or continuing education courses as appropriate.
- Consistently met established deadlines for instrument processing, contributing to the overall efficiency and effectiveness of surgical services.
- Enhanced team collaboration by providing training support for new SPD technicians on best practices.
- Facilitated smooth transitions between shifts by effectively communicating pertinent information about ongoing cases or issues with incoming colleagues.
- Collaborated with operating room staff to ensure optimal communication regarding special instrument requests or concerns.
- Played an integral role in departmental accreditation efforts by ensuring adherence to guidelines set forth by applicable regulatory bodies.
- Assisted in maintaining regulatory compliance by conducting regular audits on sterilization processes and documentation.
Automotive Technician
Audi Temecula
11.2010 - 03.2020
- Followed detailed checklists to ensure every component in a vehicle got inspected
- Tested vehicle components in order to identify issues more quickly
- Worked with insurance companies to help drivers recently in accidents to get the most out of their coverage
- Maintained cleanliness of work area and reduced workplace injuries
- Performed routine maintenance jobs on vehicles
- Repaired leaks in radiators and rebuilt cylinder blocks
- Replaced headlights to improve visibility
- Rewired electrical systems for enhanced efficiency
- Took vehicle for test drives and used compression gauges and infrared engine analyzer to find problems
- Tore down then rebuilt assemblies
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
- Coordinated necessary services with the IT department to ensure computers and other equipment were in good working order
- Drove safely in inclement weather such as rain, snow and thunderstorms
- Obeyed traffic regulations and laws on local, state and federal levels
- Experience in the maintenance and operation of electrical, mechanical, air conditioning equipment and systems
- Skills in use of various telephone systems
Sales and Technician
Automotive Connoisseur Group
01.2005 - 10.2010
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Collaborated with colleagues to discuss market information and strategies
- Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments
- Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities
- Evaluated the customers’ needs and provided service options to meet their requirements
- Greeted customers and offered them assistance where possible
- Identified prospective customers through use of business directories, conferences, trade shows and by following existing clients’ leads
- Informed customers about current promotions and sales, encouraging them to take advantage
- Educated customers about product options to exceed their experience
- Guaranteed scheduled maintenance takes place to prevent damage
- Kept records of inventory and placed orders to replenish stock
Sales Associate
K-Mart
07.1999 - 01.2005
- Comply with inventory control procedures
- Assess customer’s needs and provide assistance and information about the product
- Ensure high levels of customer satisfaction by delivering excellent sales and service
- Maintain in-stock supply and merchandise products on the sales floor
- Process point of sale purchases and handle returns of merchandise
- Accepted customer payments, and made change when necessary
- Answered customers’ questions on purchases, store policies, and store returns
- Counted the cash in the register at the start and end of each shift
- Interacted in a pleasant and friendly way with store guests
- Performed duties such as mopping, organizing shelves, and marking prices
- Verified customers’ ages for legal compliance with products such as alcohol and tobacco
Education
Graduate -
Rancho Bernardo High School
Associate - undefined
Some College, Grossmont
Skills
- Time management skills
- Problem-solving abilities
- Creative and effective ideas
- Able to read complex specs
- In-depth knowledge of power tools
- Control precision
- Fast reaction time
- Strong depth perception
- Understanding of engineering science
- Sterilization techniques
- Workplace safety
- Adaptable learning
- Infection control protocols
Certification
- HSPA Certified. ID 601391
Timeline
SPD Technician
Arrowhead Regional Medical Center
08.2021 - Current
Automotive Technician
Audi Temecula
11.2010 - 03.2020
Sales and Technician
Automotive Connoisseur Group
01.2005 - 10.2010
Sales Associate
K-Mart
07.1999 - 01.2005
Associate - undefined
Some College, Grossmont
Graduate -
Rancho Bernardo High School
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