Summary
Overview
Work History
Education
Skills
Professional Development
Professional Highlights
Timeline
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Robert Rosario

Fuquay-Varina,NC

Summary

Dynamic Manager with a proven track record at Hyundai Dealerships, achieving a 158% sales increase in one year. Expert in CDK, Dealership Management and staff training, I excel in driving performance and fostering cohesive teams. Recognized for surpassing dealership goals and enhancing customer relations through strategic process improvements.

Overview

35
35
years of professional experience

Work History

General Manager

Capita Hyundai of greensboro
Greensboro, NC
04.2024 - 03.2025

[Applied record-breaking success in Syracuse to develop and lead a team that took over an already established dealership, and drove a 158% sales increase in one year.]

• Hired and orientated a cohesive dealership-wide team including Sales, F&I, Service and Parts. Exceeded all performance goals projected for the dealership.

• Took new car sales from 41 per month to 75 per month. • Maintained per-unit margins of $1,500 for new, and $1,700 for used.

Met or surpassed dealership sales efficiency goals, and became the #1 Hyundai dealer in the district four times in a row.

General Manager

Johnson Hyundai of Wake Forest
Wake Forest, NC
01.2020 - 03.2024

Open a new Hyundai point.

Hired and trained a cohesive, dealership-wide team, including Sales, F&I, Service, and Parts.

Exceeded all performance goals projected for the dealership.

Took new car sales from 0 to 110 per month.

• Maintained per-unit margins of $1,500 for new, and $3,700 for used.

• Met or surpassed dealership goal of $800,000 net profit.

Sales Manager

Northtown Hyundai-Subaru
Amherst, NY
05.2017 - 12.2019
  • Company Overview: #1 Hyundai dealership in a District of 15
  • Pro-active and hands-on sales management of successful dealership
  • Through effective training, empowerment and support of team, have played leadership role in dealership's rank moving from #3, to #1 in District of 15 dealerships; achieved this growth in less than two years, which is also ahead of corporate/group growth curve
  • Maintain high visibility in showroom during selling cycle to connect with shoppers/buyers to ensure good will during negotiations
  • Following sales closings, brief F&I for each deal, regarding interest rate and general 'snapshot' of the deal, to give them room to be profitable in aftermarket sales
  • Recognized a need and hired/replaced four [4] sales reps
  • Selected by Northtown Auto corporate to travel to group's 17 dealerships and present training on prospecting, sales, closing, product knowledge and other key topics
  • #1 Hyundai dealership in a District of 15

General Manager

Fuccillo Auto Group
Rochester, NY
07.2006 - 05.2017
  • Applied record-breaking success in Syracuse to develop and lead a team that took over an already established dealership and drove a 212% sales increase in one year
  • Hired and orientated a cohesive dealership-wide team including Sales, F&I, Service and Parts
  • Exceeded all performance goals projected for the dealership
  • Took new car sales from 35/month to 110/month
  • Maintained per unit margins of $1500 for new and $3700 for used
  • Met or surpassed dealership goal of $800,000 net profit

Corporate Sales Team Leader

Fuccillo Automotive Group
Syracuse, NY
07.2004 - 06.2006
  • Hired, trained and mobilized Sales Managers, F&I Managers, and Sales Representatives to travel among auto group's multiple dealerships to support highly successful special sales events

General Sales Manager

Fuccillo Hyundai of Syracuse
Syracuse, NY
02.2002 - 07.2004
  • #1 Store in the Northeast with world record-breaking month with over 2,000 units sold
  • Hired, trained and created a motivated team to market and sell then still-emerging Hyundai product
  • Store beat all manufacturer and corporate expectations for rate of growth and overall volume
  • With a special sales team of 60, we sold 2,020 new and used vehicles in one month
  • Led team that brought dealership from 'Zero' to #1 Hyundai store in the Northeast

Sales Manager

Fuccillo Ford
Adams, NY
03.2001 - 02.2002
  • Improved sales, customer relations, and other dealership performance metrics significantly enough to be recruited to open the new Syracuse Hyundai store

General Sales Manager

Carbone Pontiac-Nissan
Syracuse, NY
10.1989 - 03.2001
  • Advanced through five [5] successive positions of operational responsibility and impact based on demonstrated ability

Education

Bachelor of Business Administration - Marketing

UNIVERSITY of PEURTO RICO
Humacao, PR
01.1982

Skills

  • CDK Dealership Management
  • Elead CRM
  • Vin Solutions
  • Reynolds & Reynolds Dealership Management
  • Red Bumper Used Car Sales Management
  • vAuto / Provision
  • Axcessa Dealership Management
  • Dealer Ops Dealership Management

Professional Development

  • Sales & Management Training, Joe Verde, Dealer Management, Certified Trainer, Follow-up & Prospecting, Closing Sales
  • Finance Training & Certificate, General Motors Acceptance Corporation
  • Certification, Finance & Insurance, Association of Finance & Insurance Professionals (AFIP)

Professional Highlights

  • Northtown Hyundai-Subaru, Rochester, NY, 05/01/17, present, Sales Manager, Pro-active and hands-on sales management of successful dealership., Through effective training, empowerment and support of team, have played leadership role in dealership's rank moving from #3, to #1 in District of 15 dealerships; achieved this growth in less than two years, which is also ahead of corporate/group growth curve., Maintain high visibility in showroom during selling cycle to connect with shoppers/buyers to ensure good will during negotiations., Following sales closings, brief F&I for each deal, regarding interest rate and general 'snapshot' of the deal, to give them room to be profitable in aftermarket sales., Recognized a need and hired/replaced four [4] sales reps., Selected by Northtown Auto corporate to travel to group's 17 dealerships and present training on prospecting, sales, closing, product knowledge and other key topics.
  • Fuccillo Auto Group, Rochester, NY, 03/01/01, 05/01/17, General Manager: Fuccillo Hyundai of Greece, Applied record-breaking success in Syracuse to develop and lead a team that took over an already established dealership and drove a 212% sales increase in one year., Hired and orientated a cohesive dealership-wide team including Sales, F&I, Service and Parts., Exceeded all performance goals projected for the dealership., Took new car sales from 35/month to 110/month., Maintained per unit margins of $1500 for new and $3700 for used., Met or surpassed dealership goal of $800,000 net profit.
  • Fuccillo Automotive Group, Syracuse, NY, 07/01/04, 06/01/06, Corporate Sales Team Leader, Hired, trained and mobilized Sales Managers, F&I Managers, and Sales Representatives to travel among auto group's multiple dealerships to support highly successful special sales events.
  • Fuccillo Hyundai of Syracuse, Syracuse, NY, 02/01/02, 07/01/04, General Sales Manager, Hired, trained and created a motivated team to market and sell then still-emerging Hyundai product., Store beat all manufacturer and corporate expectations for rate of growth and overall volume., With a special sales team of 60, we sold 2,020 new and used vehicles in one month., Led team that brought dealership from 'Zero' to #1 Hyundai store in the Northeast.
  • Fuccillo Ford of Adams, Adams, NY, 03/01/01, 02/01/02, Sales Manager, Improved sales, customer relations, and other dealership performance metrics significantly enough to be recruited to open the new Syracuse Hyundai store.
  • Carbone Pontiac-Nissan, Syracuse, NY, 10/01/89, 03/01/01, Various Positions, Advanced through five [5] successive positions of operational responsibility and impact based on demonstrated ability., General Sales Manager, 3 years., Sales Manager, 2 years., Finance & Insurance Manager, 1 year., Internet Manager, 1 year., Sales Consultant, 4 years.

Timeline

General Manager

Capita Hyundai of greensboro
04.2024 - 03.2025

General Manager

Johnson Hyundai of Wake Forest
01.2020 - 03.2024

Sales Manager

Northtown Hyundai-Subaru
05.2017 - 12.2019

General Manager

Fuccillo Auto Group
07.2006 - 05.2017

Corporate Sales Team Leader

Fuccillo Automotive Group
07.2004 - 06.2006

General Sales Manager

Fuccillo Hyundai of Syracuse
02.2002 - 07.2004

Sales Manager

Fuccillo Ford
03.2001 - 02.2002

General Sales Manager

Carbone Pontiac-Nissan
10.1989 - 03.2001

Bachelor of Business Administration - Marketing

UNIVERSITY of PEURTO RICO
Robert Rosario