Big Brothers - Big Sisters
Robert Rosenthal
Strategy & Product Development Leader In The Travel Vertical
Malden,MA
Summary
Strategic leader, with a strong background in Agile, Reengineering and Lean practices for managing and delivery of innovative product offerings. Well-versed in creating multi-modal e-commerce supply chain solutions that plug into a customer’s digital footprint to ensure adoption and enhance initial growth revenue. Strong understanding across industry verticals to effectively target differing customer segmentation and broaden revenue opportunities.
Overview
19
19
years of professional experience
1
1
Language
Work History
CPO & Digital Transformation Consultant
TravelCAST/MTWiP
06.2020 - Current
- CPO for MTWiP, previously part of the development arm of TravelCAST
- Primary focus has been on Customer Journey and a supply chain solution for an IP around Refunds and Exchange, reducing customer friction and financial impact to airlines.
Chief Strategy & Product Officer
JR Technology
01.2022 - 12.2023
- Took on role to drive Strategic initiatives and Product development at JR Technologies, whose strong architecture and infrastructure is well suited to drive innovation in the travel industry
VP Strategy
TPConnects
08.2022 - 01.2023
- Reassigned from Flight Centre to lead Strategic initiatives for TPConnects, where Flight Centre is a majority shareholder
- Worked at the intersection between product, sales and industry opportunities, as well as heavily involved in the Agile Transformation within TPConnects
Sr Product Manager
Flight Centre Travel Group
02.2021 - 08.2022
- Sr Product manager driving Digital transformation and support for industrialization and integration of the Enhanced Air Content, and API Outbound solution through an NDC Aggreagator/
- Currently leading the Agile Transformation for the Product Management team and strategic vision for the Air and Distribution business markets
Airline Passenger Business Consultant
DXC Technology
10.2018 - 06.2020
- Hired as a consultant to the airlines and to drive division strategy in travel space and promote best practices
Product Line Manager/Prod Definition Manager
Amadeus North America
09.2012 - 10.2018
- Lead Product Definitions agile teams in distribution
- After two years, moved over to Product Line Manager Position for merchandising, external content, as well as mobile platform solutions and then airline shopping.
Product Manager/Business Analyst
ITA/Google
04.2005 - 08.2012
- Started as implementation and business analysis for creation of a GDS New Entrant
- Team was able to accelerate delivery of product to agency desktop within four months tight timeline
- After 2 years, I moved into the development and management of 9 product areas for an XML based Airline Passenger Service solution.
Education
Bio-Social Psychology - Social Psychology W/ Emphasis On Animal Behavior. Participated in A Foreign Exchange Program in Nepal Too
Aurora University
Aurora, ILSkills
Strategic Planning
Work Product Development
Requirements Gathering
Management Coaching
Best Practices Implementation
Product Life Cycle Management
Problem-Solving
Change Management
Analytical Thinking
Team Leadership & Development
Career Achievements And Highlights
- Effectively built and managed from 2-50-person global projects, ensuring cohesive and focused delivery
- Driver behind MVP and development of new XML based Global Distribution System Travel solution at ITA
- Product owner for multiple components of the first XML based Airline Reservation System at ITA/Google
- Product Line Manager for the first NDC-XML offering for Amadeus GDS, and XML solutions for distribution
- Product Owner for Airline Shopping evolution at Amadeus for the Americas
Area Of Expertise
Executive Leadership| Strategic Planning and Execution | Change Management | Corporate Governance Structure |Product Management| Business Development| Market Research| Agile Project Management| Revenue Growth| Product Development | Resource Management| Software Development Life Cycle (SDLC)| Software Engineering | Customer Relationship Management (CRM)| e-commerce| Systems and Process Mapping | Process Improvement |Merchandising SME| Microservice Architecture| Lean Startup Methodology | Stakeholder Management | Technical Projects| Competitive Analysis| Team Development and Training
Certifications
- Pragmatic Marketing –Week long workshop on Pragmatic marketing. Dallas TX 2018
- Product Management Agile Training, PSPO (Professional Scrum Product Owner), Cambridge MA, 2013
- Use Case and Development – Defining scope coverage for software requirements Cambridge MA, 2010
- Business Reengineering Workshop, Two-week intensive course on change management Dayton OH, 1992
Interests
Animal Rescue - NEBR
Timeline
VP Strategy
TPConnects
08.2022 - 01.2023
Chief Strategy & Product Officer
JR Technology
01.2022 - 12.2023
Sr Product Manager
Flight Centre Travel Group
02.2021 - 08.2022
CPO & Digital Transformation Consultant
TravelCAST/MTWiP
06.2020 - Current
Airline Passenger Business Consultant
DXC Technology
10.2018 - 06.2020
Product Line Manager/Prod Definition Manager
Amadeus North America
09.2012 - 10.2018
Product Manager/Business Analyst
ITA/Google
04.2005 - 08.2012
Bio-Social Psychology - Social Psychology W/ Emphasis On Animal Behavior. Participated in A Foreign Exchange Program in Nepal Too
Aurora University