Overview
Work History
Education
Skills
Timeline
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Robert Ross

Three Forks,MT

Overview

8
8
years of professional experience

Work History

Housekeeper

Broken Spur Motel
08.2022 - 08.2023
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests. Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Restocked room supplies such as towels and amenities in bathrooms, bedrooms kitchen spaces, facial tissues for personal touch with every job.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Rotated linens in storerooms and replenished when supplies ran low as well as cleaning storage cabinets, carts and baskets for easy use.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs. Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs. Dusted picture frames and wall hangings with cloth.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures. Increased room availability by managing time wisely and completing tasks within designated deadlines. Collaborated with other housekeeping staff to complete tasks efficiently and effectively. Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Confectioner/Gardener

Infinity Wellness
01.2022 - 06.2022

Confectioner

  • Enhanced product quality by implementing rigorous quality control measures and refining recipes. Developed new confectionery products, resulting in an expanded product line and increased sales.
  • Consistently met production deadlines through efficient time management and effective delegation of tasks to team members.
  • Assisted management in setting realistic production goals by analyzing capacity constraints.
  • Participated in food tastings and taste tests.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.

Gardener

  • Moving plants to proper nursery based on cycle and development
  • Trimming, pruning, fertilizing, watering and applying proper pesticides to maintain plant health
  • Harvesting plants
  • Assisting in maintaining equipment and troubleshot equipment issues promptly to minimize downtime during busy production periods.

Stocker/Cashier

Family Dollar
09.2020 - 01.2022

Stocker

  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items. Managed timely and effective replacement of damaged or missing products.
  • Supported merchandising initiatives through meticulous arrangement of products according to planograms. Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Cashier

  • Welcomed customers and helped determine their needs. Answered customer questions and provided detailed product information.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently for cash, check, and credit card transactions with excellent accuracy levels. Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Processed refunds and exchanges in accordance with company policy.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Kennel Technician

Murray Kennels
09.2018 - 03.2019
  • Monitored animals for behavioral problems and signs of health issues.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Enhanced animal socialization skills through daily interaction and playtime activities.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
  • Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
  • Assisted with development of animal behavior modification plans.
  • Educated visitors and staff on proper animal care and handling.

Lumber Stacker/Chain Puller

R&Y Lumber
12.2015 - 12.2017
  • Increased productivity by organizing and maintaining a clean and efficient lumber storage area. Maintained clean, orderly work environment free of hazards.
  • Maintained high-quality standards of stacked lumber, regularly inspecting for defects or damages before storing them. Maximized space utilization in the storage area by effectively arranging stacks of different sizes and types of lumber.
  • Expedited order fulfillment by accurately identifying and selecting appropriate lumber based on customer requirements.
  • Achieved timely completion of projects by prioritizing tasks according to deadlines while maintaining attention to detail throughout all aspects of the stacking process.
  • Loaded and unloaded materials onto and off of trains for fast shipment.
  • Enhanced team performance by providing training and guidance to new lumber stackers. Improved lumber stacking efficiency by implementing proper techniques and procedures.
  • Assembled pallets and crates for secure transportation of materials. Used pallet jacks and other equipment to move materials. Successfully navigated large shipments of materials through tight spaces and busy facilities.

Education

High School Diploma -

Willow Creek High School
Willow Creek, MT
05.2014

Skills

  • Multitasking and Prioritizing
  • Team Support and Collaboration
  • Quality Assurance
  • Quick learner

Timeline

Housekeeper

Broken Spur Motel
08.2022 - 08.2023

Confectioner/Gardener

Infinity Wellness
01.2022 - 06.2022

Stocker/Cashier

Family Dollar
09.2020 - 01.2022

Kennel Technician

Murray Kennels
09.2018 - 03.2019

Lumber Stacker/Chain Puller

R&Y Lumber
12.2015 - 12.2017

High School Diploma -

Willow Creek High School
Robert Ross