Robert Routhier
Irvine,CA
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced in private/small businesses in ranging in start up to adolescent stages. Experienced with front facing responsibilities and marketing for consumable products and services. Highly ambitious with entrepreneurial mindset.
Overview
12
12
years of professional experience
Work History
Director of Operations
Goo'd Extracts
04.2023 - Current
- Improved operational efficiency by streamlining processes and implementing innovative solutions.
- Led cross-functional teams for successful completion of projects, resulting in increased productivity.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Optimized supply chain management through the implementation of best practices, reducing lead times and improving inventory control.
- Championed quality assurance efforts by establishing rigorous standards and monitoring adherence to maintain high levels of service delivery.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Oversaw day-to-day production activities in accordance with business objectives.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
Operations Manager
Honeyroot Wellness
03.2021 - 02.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Facilitated smooth collaboration between departments through clear communication channels.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
Operations Manager
Propaganda Eliquid
03.2016 - 02.2023
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Implemented new inventory management system to optimize stock levels and reduce waste.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Trained and guided team members to maintain high productivity and performance metrics.
- Trained new employees on proper protocols and customer service standards.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Plumbers Assistant
RRS Plumbing
01.2012 - 03.2016
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Filled plumbing fixtures and pipes with water or air to detect and locate leaks.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Drilled and cut holes in walls and floors to accommodate passage of pipes.
- Repaired sinks, dishwashers and other domestic appliances, removing clogs and cleaning pipes.
- Inspected pipes and piping systems to assess quality and condition.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Installed underground storm, sanitary sewer, irrigation systems and water piping systems.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Followed safety practices and procedures to reduce on-site risks.
- Fabricated, repaired and maintained diverse piping systems according to project specifications.
- Inspected structures to avoid any obstruction and delays throughout project.
- Obtained precise results by performing accurate hydrotesting.
Education
Certificate of Completion - Web Development
UCI
Irvine, CA09.2022
High School Diploma -
Esperanza High School
Placentia, CA05.2011
Skills
- Strategic planning and execution
- Risk Mitigation
- Process Improvement
- Process Improvements
- Capital Spending
- Leadership training
- Strategic Planning
- Operations Oversight
- Quality Assurance
- Business Management
Timeline
Director of Operations
Goo'd Extracts
04.2023 - Current
Operations Manager
Honeyroot Wellness
03.2021 - 02.2023
Operations Manager
Propaganda Eliquid
03.2016 - 02.2023
Plumbers Assistant
RRS Plumbing
01.2012 - 03.2016
Certificate of Completion - Web Development
UCI
High School Diploma -
Esperanza High School
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