Summary
Overview
Work History
Education
Skills
Timeline
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Robert Rowland

Carrollton,GA

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills.

Problem solving, diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.

Overview

11
11
years of professional experience

Work History

Volunteer

Drop-N-Shop Donation Center.
Carrollton, GA
2013.04 - Current
  • I do donation pick-ups Monday mornings with my father (CEO of Understand Up International Ministries) Robert L. Rowland.
  • Help when and where I am needed on the floor, including but not limited to: Unpacking donation boxes, organization of products, and heavy lifting.
  • Business has helped me to learn the ins and outs of customer service, and how to be a proper leader, when necessary.

Team Leader

Tractor Supply Company
Carrollton, GA
08.2021 - 01.2024
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
  • Lead my team members to success by making sure daily quotas were filled. Doing so included making sure every customer felt welcomed and at home with every interaction, never left a single customer un-greeted.
  • Made sure employees had a great work environment, felt needed, and secure in their job position.
  • Made sure any drama in the work force was left at the door and any quarrels were resolved.
  • Had daily meetings with other members of management to make sure communication was our number one priority, so we could have a wonderful workday filled with little to no hiccups.
  • Forklift certified through their certification program.

Team Member

Walmart
07.2020 - 12.2020
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
  • Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Was a seasonal temporary position.

Production Line Worker

Trident Seafoods
01.2020 - 03.2020
  • Worked in a very fast paced environment, on the hardest line.
  • Constantly moving and stacking boxes onto pallets in a timely manner, making sure to not let the boxes get backed up on the line.
  • Worked 10 hours a day, 6 days a week.
  • Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
  • Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
  • Packaged and labeled products using automated equipment.
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Performed basic maintenance of production equipment to prevent downtime.

Line Cook

Sunset Hills Country Club
09.2018 - 12.2019
  • Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.

Education

Certificate of PC Repair And Networking - Computer Networking

West Georgia Technical College
La Grange, GA
01.2025

High School Diploma -

Carrollton High School
Carrollton, GA
05.2019

Skills

  • Computer Skills
  • Coaching
  • Cash Handling
  • Team Supervision
  • Issue Resolution
  • Problem-Solving
  • Teamwork and Collaboration
  • Power and Hand Tools
  • Shipment Preparation
  • Repetitive Work
  • Machine Operation
  • Equipment Operation
  • Forklift Operation

Timeline

Team Leader

Tractor Supply Company
08.2021 - 01.2024

Team Member

Walmart
07.2020 - 12.2020

Production Line Worker

Trident Seafoods
01.2020 - 03.2020

Line Cook

Sunset Hills Country Club
09.2018 - 12.2019

Volunteer

Drop-N-Shop Donation Center.
2013.04 - Current

Certificate of PC Repair And Networking - Computer Networking

West Georgia Technical College

High School Diploma -

Carrollton High School

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Robert Rowland