Robert Rufo
Las Vegas,NV
Summary
Proven Gaming Bartender with a track record of enhancing customer satisfaction and boosting profits. Excels in customer engagement and responsible alcohol service, demonstrating a keen ability to adapt and cover various roles efficiently. Skilled in cash handling and POS system operation, consistently upholding cleanliness standards and contributing to a positive workplace culture.
Overview
10
10
years of professional experience
Work History
Gaming Bartender
Mulligans Bar & Grill
2019.02 - 2024.10
- Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
- Worked closely with management to develop strategies for increasing foot traffic during slower periods, leading to improved overall profits.
- Demonstrated versatility by covering various roles within the establishment as needed, including server responsibilities when necessary.
- Participated in ongoing training sessions to continually refine bartending skills and industry knowledge, enhancing overall performance.
- Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
Gaming Bartender
Putters Tavern & Grill
2018.05 - 2019.02
- Demonstrated versatility by covering various roles within the establishment as needed, including server or prep cook responsibilities when necessary.
- Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
- Promoted responsible consumption by monitoring patron intoxication levels closely and offering alternative options when appropriate.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Gaming Bartender
Timbers Bar & Grill
2015.04 - 2018.05
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Contributed to a positive workplace culture by consistently demonstrating professionalism, teamwork, and enthusiasm for both bartending and gaming industries.
- Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Education
High School Diploma -
West Springfield High School
West Springfield, MA2004-06
Skills
- Customer Engagement
- Cleanliness standards
- Responsible Alcohol Service
- Menu development
- Gaming knowledge
- Cash Handling
- POS System Operation
- Fast Learner
- Attention to Detail
Timeline
Gaming Bartender
Mulligans Bar & Grill
2019.02 - 2024.10
Gaming Bartender
Putters Tavern & Grill
2018.05 - 2019.02
Gaming Bartender
Timbers Bar & Grill
2015.04 - 2018.05
High School Diploma -
West Springfield High School