Summary
Overview
Work History
Education
Skills
Timeline
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Robert Rufo

Las Vegas,NV

Summary

Proven Gaming Bartender with a track record of enhancing customer satisfaction and boosting profits. Excels in customer engagement and responsible alcohol service, demonstrating a keen ability to adapt and cover various roles efficiently. Skilled in cash handling and POS system operation, consistently upholding cleanliness standards and contributing to a positive workplace culture.

Overview

10
10
years of professional experience

Work History

Gaming Bartender

Mulligans Bar & Grill
2019.02 - 2024.10
  • Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
  • Worked closely with management to develop strategies for increasing foot traffic during slower periods, leading to improved overall profits.
  • Demonstrated versatility by covering various roles within the establishment as needed, including server responsibilities when necessary.
  • Participated in ongoing training sessions to continually refine bartending skills and industry knowledge, enhancing overall performance.
  • Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.

Gaming Bartender

Putters Tavern & Grill
2018.05 - 2019.02
  • Demonstrated versatility by covering various roles within the establishment as needed, including server or prep cook responsibilities when necessary.
  • Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
  • Promoted responsible consumption by monitoring patron intoxication levels closely and offering alternative options when appropriate.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Gaming Bartender

Timbers Bar & Grill
2015.04 - 2018.05
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Contributed to a positive workplace culture by consistently demonstrating professionalism, teamwork, and enthusiasm for both bartending and gaming industries.
  • Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
  • Kept bar stocked with liquors, juices and garnishes for drinks.

Education

High School Diploma -

West Springfield High School
West Springfield, MA
2004-06

Skills

  • Customer Engagement
  • Cleanliness standards
  • Responsible Alcohol Service
  • Menu development
  • Gaming knowledge
  • Cash Handling
  • POS System Operation
  • Fast Learner
  • Attention to Detail

Timeline

Gaming Bartender

Mulligans Bar & Grill
2019.02 - 2024.10

Gaming Bartender

Putters Tavern & Grill
2018.05 - 2019.02

Gaming Bartender

Timbers Bar & Grill
2015.04 - 2018.05

High School Diploma -

West Springfield High School
Robert Rufo