Robert Ruiz Gonzalez

Retail Sales Associate

Strand Ace Hardware

03.2021 - 07.2023

Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise.
Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Used POS system to process sales, returns, online orders, and gift card activations.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Processed refunds and exchanges in accordance with company policy.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Assisted customers with returns, refunds and resolving transaction issues.
Trained new employees
Stocked, tagged, and displayed merchandise as required
Excellent communication skills, both verbal and written.
Operated forklifts to move, locate, and stack materials.
Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
Minimized product damage through careful maneuvering and transporting of fragile items.