ROBERT RUNCIE
Wappingers Falls,NY
Summary
Experienced professional in real estate and property management, overseeing residential and mixed-use properties. Proven track record in maximizing property value, ensuring tenant satisfaction, and optimizing operations to meet financial objectives. Skilled in budgeting, lease negotiations, vendor management, and maintenance coordination, with a strong emphasis on compliance and cost effectiveness. Recognized for outstanding communication, problem-solving, and leadership skills, cultivating positive tenant relationships and safeguarding owner investments.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager
Willow Bridge
03.2023 - Current
- Kept accurate records of all resident and tenant correspondence.
- Escalated major issues to property manager for immediate remediation.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Showed apartments to potential tenants and answered questions regarding community.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Attended staff meetings and took extensive notes to share with property manager.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Communicated effectively with owners, residents, and on-site associates.
Real Estate Agent
HOULIHAN LAWRENCE
01.2020 - Current
- Assessed customer potential and advised appropriate sales targets with focus on customer value and attainable closing.
- Compared qualified targets with similar properties that had recently sold to determine its competitive market price.
- Market Houlihan Lawrence and Runcie brand through print and digital advertisements, open houses and participation in multiple listing services focusing on customer value, satisfaction, and prestige.
- Hands on approach with personal touch in accompanying buyers during visits to and inspections of property.
- Inform, advise, and share market expertise on suitability and value of property.
- Advised clients on market conditions, pricing strategies, as well as mortgage, banking and legal requirements.
- Networked client base to prospect referral business.
- Generated over 2 million in sales.
Bar Manager
DOUG'S PRETTY GOOD PUB
09.2018 - 08.2022
- Leveraged vendor deals to maximize profit margin of custom bespoke cocktail menu.
- Trained front of house staff on specifics of most heavily valued sales.
- Developed internal sales incentives to push most profitable items. Monthly and weekly competitions resulted in gross profit increases up to 12% month over month since inception.
- Worked with vendors to place orders, receive deliveries, and follow through with AP and Credit departments.
- Performed some food preparation and service tasks, such as cooking, clearing tables and serving food and drinks when necessary.
- Main cash associate, managed daily sales figures, expenses, credit and banking services working directly with ownership and accounting team.
- Contributions to sales growth through margin maximalization and sales incentive programs resulted in YOY growth: bar sales of 23% and floor sales of 19.2% in 2019.
- Established standards for personnel performance and customer service.
Bartender/Server
RIVERVIEW RESTAURANT
07.2013 - 08.2018
- Prepared beverages and cocktails according to mixing and presentation standards and recipes.
- Completed POS transactions, returning currency, coin, and payment cards to patrons.
- Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
- Greeted patrons promptly and cordially, exhibiting excellent guest service skills.
- Attained optimal client satisfaction by proactively resolving customer complaints.
- Answered questions about menu selections and made recommendations.
- Displayed and retained extensive knowledge of liquor, wine, and beer.
- Took beverage orders from serving staff or directly from patrons.
- Conducted bar inventory on regular basis to complete daily requisition sheets.
Education
Sociology
UNIVERSITY OF DELAWARE
NEWARK, DE05.2006
High School Diploma - undefined
WESTHAMPTONBEACH
WESTHAMPTONBEACH, NY06.2002
Skills
- Real Estate Industry Understanding
- Home Evaluations
- Property Rental and Leasing
- Lead Follow-Up
- Marketing Strategy Development
- Negotiation Expertise
- Comparative Market Analysis
- Buyer and Seller Representation
- Traditional Marketing
- MLS Data Entry and Maintenance
- Rental Management
- Property Management
Timeline
Assistant Property Manager
Willow Bridge
03.2023 - Current
Real Estate Agent
HOULIHAN LAWRENCE
01.2020 - Current
Bar Manager
DOUG'S PRETTY GOOD PUB
09.2018 - 08.2022
Bartender/Server
RIVERVIEW RESTAURANT
07.2013 - 08.2018
Sociology
UNIVERSITY OF DELAWARE
High School Diploma - undefined
WESTHAMPTONBEACH
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