Robert Russell
Raynham,Ma
Summary
Semi-Retired insurance agent with an interest in finding flexible employment as a driver. Excellent communicator and dependable team player with strong understanding of insurance industry and general law. Skills which were acquired in my previous careers. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Reliable, stable and cautious.
Overview
36
36
years of professional experience
Work History
Insurance Agent
World Insurance Associates
27 Ann St Raynham, Ma 02767
06.2019 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Manages accounts all over all New England States.
Insurance Agent
A. J. Gallagher
New Jersey
01.2011 - 12.2019
- Specialized in medical malpractice insurance for physicians.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Managed accounts located in all New England states.
Agency Owner
Healthcare Risk Solutions
Fort Washington, PA
05.2001 - 01.2011
- Assessed customer needs and developed individualized solutions to reach customer satisfaction.
- Designed strategic marketing and advertising campaigns to enhance agency development in market.
- Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
- Oversaw day-to-day agency operations.
- Developed my own clients in the New England area.
Police Officer
City Of Dover, NH
Dover, NH
08.1987 - 03.1989
- Drove and walked city performing basic patrol functions.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Certified by NH State Police Academy.
Education
Bachelor of Arts - Business Administration And Management
Suffolk University
Boston, MA01.1987
Skills
- Solid Communications Skills
- Strong Common Sense
- High Attention to Detail
- Highly Trainable
Hiking, reading and pets.
Avid hiker who enjoys traveling to historical locations all over the world. Enjoys reading all kinds of non-fiction books and currently have 2 dogs.
Timeline
Insurance Agent
World Insurance Associates
06.2019 - Current
Insurance Agent
A. J. Gallagher
01.2011 - 12.2019
Agency Owner
Healthcare Risk Solutions
05.2001 - 01.2011
Police Officer
City Of Dover, NH
08.1987 - 03.1989
Bachelor of Arts - Business Administration And Management
Suffolk University