Summary
Overview
Work History
Education
Skills
Hiking, reading and pets.
Timeline
Generic

Robert Russell

Raynham,Ma

Summary

Semi-Retired insurance agent with an interest in finding flexible employment as a driver. Excellent communicator and dependable team player with strong understanding of insurance industry and general law. Skills which were acquired in my previous careers. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Reliable, stable and cautious.

Overview

36
36
years of professional experience

Work History

Insurance Agent

World Insurance Associates
06.2019 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Manages accounts all over all New England States.

Insurance Agent

A. J. Gallagher
01.2011 - 12.2019
  • Specialized in medical malpractice insurance for physicians.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Managed accounts located in all New England states.

Agency Owner

Healthcare Risk Solutions
05.2001 - 01.2011
  • Assessed customer needs and developed individualized solutions to reach customer satisfaction.
  • Designed strategic marketing and advertising campaigns to enhance agency development in market.
  • Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.
  • Oversaw day-to-day agency operations.
  • Developed my own clients in the New England area.

Police Officer

City Of Dover, NH
08.1987 - 03.1989
  • Drove and walked city performing basic patrol functions.
  • Talked regularly with citizens to establish rapport and become familiar presence in area.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Certified by NH State Police Academy.

Education

Bachelor of Arts - Business Administration And Management

Suffolk University
Boston, MA
01.1987

Skills

  • Solid Communications Skills
  • Strong Common Sense
  • High Attention to Detail
  • Highly Trainable

Hiking, reading and pets.

Avid hiker who enjoys traveling to historical locations all over the world.  Enjoys reading all kinds of non-fiction books and currently have 2 dogs.  

Timeline

Insurance Agent

World Insurance Associates
06.2019 - Current

Insurance Agent

A. J. Gallagher
01.2011 - 12.2019

Agency Owner

Healthcare Risk Solutions
05.2001 - 01.2011

Police Officer

City Of Dover, NH
08.1987 - 03.1989

Bachelor of Arts - Business Administration And Management

Suffolk University

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Robert Russell