Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Rustenbeck

Avondale,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Field Supply Manager

Ryder Systems, Inc.
08.2022 - Current
  • Improved supply chain efficiency by optimizing inventory management processes.
  • Support 69 Ryder Repair Facilities with Inventory management, PO Processing, Parts Procurement, Parts Vendor Escalation for constrained items, Parts and Process Training, and helping locations understand metrics
  • Work directly with Parts Responsible Person, Customer Service Coordinator, and/or Location Managers on all items
  • Corporate Level Projects for Cost Savings Initiatives.

Operations Manager II

Ryder Systems, Inc.
02.2021 - 07.2022
  • Executed work analysis, planning and scheduling of unit for repairs and preventative maintenance.
  • Scheduled and assigned work to Technicians and Service Employees.
  • Adjusted scheduling and work load based on productivity tracking for optimization of available skills.
  • Provided training and development of all personnel.
  • Maintained customer relationships which could include customer satisfaction, issue resolution, and customer retention.
  • Implemented cost controls to maintain Operations Budget and location P&L Statements.
  • Responsible for the optimization of net maintenance cost per unit.
  • Maintained visibility of shop floor activities/tasks to ensure root cause diagnostics for more uptime.

Senior Operations Manager II

Ryder Systems, Inc.
02.2020 - 01.2021
  • Executed work analysis, planning and scheduling of unit for repairs and preventative maintenance.
  • Scheduled and assigned work to Technicians and Service Employees.
  • Adjusted scheduling and work load based on productivity tracking for optimization of available skills.
  • Provided training and development of all personnel.
  • Maintained customer relationships which could include customer satisfaction, issue resolution, and customer retention.
  • Implemented cost controls to maintain Operations Budget and location P&L Statements.
  • Responsible for the optimization of net maintenance cost per unit.
  • Maintained visibility of shop floor activities/tasks to ensure root cause diagnostics for more uptime.

Shift Supervisor

Ryder Systems, Inc.
01.2020 - 02.2020
  • Executed work analysis, planning and scheduling of unit for repairs and preventative maintenance.
  • Scheduled and assigned work to Technicians and Service Employees.
  • Adjusted scheduling and work load based on productivity tracking for optimization of available skills.
  • Responsible for performance management of personnel.
  • Responsible for customer communication protocols for Preventative Maintenance Scheduling and unscheduled repairs.
  • Directed personnel to maintain appearance of location and assets.
  • Evaluated needs and made recommendations for Shop Tooling and Shop Equipment requirements.
  • Assisted management on oversight of Asset Specifications for In Service and Out Service processes.
  • Performed Quality Inspections of Preventative Maintenance and non-scheduled repairs.
  • Performed/confirmed root cause analysis, implemented corrective actions, and communicated to corporate Technical Assistance Center.

Mobile Service Manager

Ryder Systems, Inc.
07.2018 - 12.2019
  • Supported work analysis, planning and scheduling of unit for repairs and preventative maintenance by 11 Mobile Technicians across nine Mobile Units, across four states.
  • Provided training and development of all personnel.
  • Maintained customer relationships which could include customer satisfaction, issue resolution, and customer retention.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Supported the Business Unit with reporting, PO Processes, and vendor electronic payment issue resolution.

Operations Management Trainee

Ryder Systems, Inc.
06.2016 - 07.2018
  • Implemented inventory control systems to minimize waste and optimize stock levels.
  • Managed daily operations, ensuring smooth workflow and optimal resource allocation.
  • Implemented safety protocols to maintain a secure working environment for all employees.
  • Cultivated a positive work culture that fostered collaboration, communication, and mutual respect among team members.
  • Responsible for Purchase Order process for location.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Handled day-to-day customer or client questions via telephone or email.

Diesel Technician III

Ryder Systems, Inc.
06.2015 - 06.2016
  • Improved overall vehicle performance by conducting comprehensive diesel engine diagnostics and repairs.
  • Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
  • Enhanced workshop safety through consistent adherence to established protocols and guidelines.
  • Developed expertise in electronic control systems, enabling accurate troubleshooting of advanced diesel engine issues.
  • Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.

Education

Associate of Science - Automotive, Diesel, And Industrial Technologies.

Universal Technical Institute of Arizona Inc
Avondale, AZ

BBA - Business Management & Entrepreneurial Studies

Grand Canyon University
Phoenix, AZ
08.2014

Skills

  • Supply Chain Optimization
  • Warehouse Operations Knowledge
  • Supplies Inventory
  • Business Requirements
  • Warehouse Management
  • Outlook
  • Purchasing Management
  • Excel
  • Supplier Relationships
  • PowerPoint
  • Inventory Management
  • Inventory Analysis

Timeline

Field Supply Manager

Ryder Systems, Inc.
08.2022 - Current

Operations Manager II

Ryder Systems, Inc.
02.2021 - 07.2022

Senior Operations Manager II

Ryder Systems, Inc.
02.2020 - 01.2021

Shift Supervisor

Ryder Systems, Inc.
01.2020 - 02.2020

Mobile Service Manager

Ryder Systems, Inc.
07.2018 - 12.2019

Operations Management Trainee

Ryder Systems, Inc.
06.2016 - 07.2018

Diesel Technician III

Ryder Systems, Inc.
06.2015 - 06.2016

Associate of Science - Automotive, Diesel, And Industrial Technologies.

Universal Technical Institute of Arizona Inc

BBA - Business Management & Entrepreneurial Studies

Grand Canyon University
Robert Rustenbeck