Robert Ryan
Marlton,NJ
Summary
Professional with strong background in food service management. Skilled in optimizing operations, enhancing customer satisfaction, and maintaining high standards of quality and safety. Strong focus on team collaboration and adaptability to changing needs. Proven ability to lead teams, manage inventory, and ensure efficient service delivery. Reliable and results-driven with passion for achieving organizational goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Food Service Manager
Bagliani's Food Market
08.2016 - Current
- Oversaw daily operations of food service, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Developed and implemented inventory management processes to reduce waste and optimize supply levels.
- Collaborated with vendors to negotiate contracts, securing quality products at competitive prices.
- Evaluated food service performance metrics, identifying areas for operational improvements.
- Managed budgeting and forecasting for food costs, aligning expenditures with financial goals.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw training of more than 12 team members.
- Implemented cost-saving measures in areas such as labor management, portion control, and energy usage to maximize profit margins.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Kitchen/Catering Coordinator, Bakery & Deli Mgr
Murphy’s Market
04.2009 - 08.2016
- Coordinated logistics for catering events, ensuring seamless execution and client satisfaction.
- Developed and maintained strong vendor relationships to enhance service quality and streamline operations.
- Managed inventory levels, optimizing supply usage while minimizing waste during events.
- Trained and mentored junior staff on best practices in event coordination and customer service.
Education
Associate of Applied Science - Culinary Arts
Academy of Culinary Arts
Skills
- Customer service
- Food storage
- Staff supervision
- Staff leadership
- Portion control
- Team development
- Performance evaluations
- Staff motivation
- Quality control
- Menu development
- Cost control
- Allergy awareness
- ServSafe food manager
- Waste reduction
Certification
ServSafe
Timeline
Food Service Manager
Bagliani's Food Market
08.2016 - Current
Kitchen/Catering Coordinator, Bakery & Deli Mgr
Murphy’s Market
04.2009 - 08.2016
Associate of Applied Science - Culinary Arts
Academy of Culinary Arts
Languages
English