Robert Sack
Newbury Park,CA
Summary
Supported team efforts to establish and uphold a culture focused on quality and continuous improvement.
Overview
32
32
years of professional experience
Work History
Quality Assurance Manager
GC International Inc.
05.2022 - 11.2025
- Managed implementation of process improvement initiatives to enhance efficiency and sustainability within QMS and EMS frameworks.
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Developed and implemented quality control procedures to streamline operations and reduce defects.
- Mentored cross-functional teams in best practices for quality management and compliance standards.
- Analyzed production processes to identify areas for improvement, driving efficiency and effectiveness.
- Collaborated with engineering teams on root cause analysis of quality issues, developing corrective actions.
- Directed internal audits to ensure adherence to regulatory requirements and organizational standards.
- Established key performance indicators to monitor quality metrics and drive continuous improvement efforts.
- Facilitated training sessions on quality principles, fostering a culture of excellence within the organization.
- Led cross-functional teams for effective collaboration on quality improvement projects, resulting in improved efficiency and cost savings.
- Championed a culture of continuous learning within the organization, promoting ongoing professional development opportunities for staff members at all levels.
- Achieved departmental objectives by setting clear performance metrics and regularly reviewing progress against targets.
- Developed and delivered comprehensive quality training programs for employees at all levels of the organization to reinforce best practices and maintain a strong culture of excellence.
- Conducted root cause analysis for process failures, leading to the development of effective preventive measures.
- Mentored junior team members to enhance their understanding of quality management principles and drive a culture of continuous improvement.
Quality Assurance Manager
V&M Precision Machining & Grinding
01.2020 - 01.2022
- Facilitated QMS representation to uphold compliance and quality standards during customer and AS9100 audits.
- Developed and implemented quality control processes to improve operational efficiency and reduce defects.
- Mentored QA team members, fostering skills in inspection techniques and problem-solving methodologies.
- Evaluated supplier quality performance, establishing criteria for vendor selection and ongoing assessments.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
Quality Assurance Manager
The Gill Corporation
01.2018 - 01.2020
- Achieved successful support for composite panel manufacturing and CNC metallic functions through effective management of cross-functional quality teams. Delivered new product introductions that met quality standards. Established robust quality and manufacturing KPIs that improved overall performance.
- Collaborated with cross-functional teams to address quality issues, driving root cause analysis and corrective actions.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
Quality Assurance Manager
Zodiac Aerospace
01.2014 - 01.2018
- Directed cross-functional quality teams to enhance supplier quality and customer support during AS9100 audits. Oversaw inspection support for assembly processes and new product introductions. Coordinated efforts with FAA DMIR teams to uphold regulatory standards.
- Led quality assurance initiatives to enhance product reliability and compliance with industry standards.
- Conducted regular audits of manufacturing processes to ensure adherence to established quality protocols and regulations.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Inspected products and worker progress throughout production.
- Monitored staff organization and suggested improvements to daily functionality.
- Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
- Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
Quality Assurance Manager
Carlisle Interconnect Technologies
01.2012 - 01.2014
- Oversaw quality function responsibilities for machining and assembly of RF connectors. Led initiatives to enhance customer satisfaction and streamline incoming supply chain operations. Drove improvements in product quality and operational efficiency.
- Championed continuous improvement projects that strengthened overall product integrity and customer satisfaction levels.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
Director of Quality
BE Aerospace (aka Thompson/ADB Industries)
01.2004 - 01.2012
- Led initiatives to implement strategic quality objectives, enhancing overall product quality. 2009-2012: Oversaw quality control operations for machining, brazing, and assembly of aluminum aerospace components. 2004-2009: Managed quality assurance activities in aerospace product manufacturing.
- Developed and implemented quality management systems to streamline operations and improve efficiency.
- Conducted root cause analysis to identify defects, facilitating corrective actions and continuous improvement.
- Mentored quality team members, fostering professional development and enhancing overall team performance.
- Collaborated with cross-functional teams to ensure alignment on quality objectives and strategic goals.
Quality Control / Service Manager
Dillon/Quality Plus, Inc.
01.1994 - 01.2004
- Tasked with lab management for onsite/offsite servicing/calibration of force measurement instruments.
Education
Associate of Arts - Business
Oxnard College
Oxnard, CA01.2001
Associate Degree - Liberal Arts
Oxnard College
Oxnard, CA01.2000
Skills
- Assisted in conducting internal audits to evaluate compliance with policies and procedures Supported teams in identifying areas for improvement through audit findings Contributed to the preparation of audit reports for management review
- Implemented continuous improvement initiatives to enhance operational efficiency
- Oversaw quality assurance management processes to ensure product excellence
- Oversaw document control processes to ensure compliance and accuracy
- Implemented and maintained quality systems to ensure compliance with industry standards
- Facilitated employee training sessions to enhance team skills Assisted in developing training materials to support learning objectives Supported team members in applying new skills to daily tasks
- Supported quality assurance processes to maintain product standards Assisted in identifying defects and implementing corrective actions Collaborated with team members to enhance overall quality control measures
- Analyzed and interpreted performance metrics to drive strategic decision-making
- Oversaw operation monitoring processes to ensure efficiency and compliance
- Directed project management initiatives to ensure timely delivery and alignment with organizational goals
- Assisted in preparing audit reports to support compliance with regulations Collaborated with team members to gather necessary data for accurate reporting Contributed to the review process to ensure clarity and completeness of reports
- Cultivated and strengthened professional relationships to enhance collaboration
- Conducted comprehensive reviews of documentation to ensure accuracy and compliance
- Ensured adherence to regulatory compliance standards and protocols
PROFESSIONAL SUCCESSES
- The Gill Corporation
- Eliminated bottleneck in Inspection department with sampling plans, cross training and standard of work – this helped mitigate risk of Inspection becoming a bottleneck. Inspection throughput was increased by 40-50%
- Reduced overtime for all Quality personnel – Reduction in overhead cost and improvement in quality department efficiency.
- Implemented Manufacturing and Quality FPY metrics. This included identifying opportunity cost stated in both product and man hours lost due to rejections and re-inspection.
- Implemented process audits to help identify areas for improvement, adherence to process specifications and Root Cause of issues being identified in inspection. It brought more awareness and accountability to manufacturing and helped drive preventative actions.
- Implemented a reduced FAIR process which resulted in a reduction of 45% reduction for process improvement.
- Provided ongoing training to Quality and Manufacturing teams to supported annual AS9100 audits
- Zodiac Water and Waste
- Established cross functional inspection teams that improved resource allotment and reaction time to various inspection requirements throughout the plant. This contributed to a reduction in overtime in the inspection group.
- Established manufacturing FPY metrics which helped identify areas and product with issues creating rework, re-inspection and scrap. FPY was tracked and data helped drive rework down by approx. 20%.
- Successfully transitioned three separate sites into one multi-site AS9100 certification. This included adding a plant in Chihuahua, Mexico that did not have prior AS9100 certification
- Reviewed and approved all AS9102 FAI documentation for existing product lines and new product introduction
- Carlisle Interconnect Technologies
- Team leader that contributed to successfully implementation of lean Mfg. process lines contributing to the company successfully bid and win new contract for LTA RF cables for commercial use.
- Conducted weekly leadership training for all mfg. leads and supervisors.
- Implemented additional in-process inspection to reduce rework time, cost and material scrap
- Implemented and tracked FPY and SPC on two product lines which provided Mfg. Engineers required data to drive mfg. process improvements.
- Established cross functional teams for internal and customer corrective actions – first time anyone had included and held responsible the entire team to resolve issues as opposed to only the Quality department.
- BE industries (aka Thompson/ADB)
- Successfully implemented Nadcap for vacuum braze, heat treat and welding. Adding Nadcap certification opened the company up to bid on customer contracts that were previously out of reach due to lack of required certification
- Combined two separate AS9100 Certifications to a single company cert - Approx. $50K savings broken down over three-year period.
- Successfully transitioned main and satellite facility from AS9100 B to Rev C.
- Implemented in-process inspection at the CNC work centers by the CNC operators. Implemented qualified operator training and tracking
- Reduced AS9102 FAI report turnaround time with installation and training of Discus software and reorganization of FAIR process
- ADB Industries
- Successfully implemented AS9100 B. Implementation helped insure maintaining current Boeing contracts and procuring new contracts.
- Successfully implemented Nadcap for Chem. Processing. Adding Nadcap certification opened the company up to bid on customer contracts that were previously out of reach due to lack of required certification
- Attributes
- Team player
- Proponent of in processes inspections and process controls
- History of successfully identifying strengths and weaknesses in people and promoting individual improvement
- History of building positive work cultures
- Strategic and tactile thinker
- Successful team builder
- Promotes total team involvement in resolving issues and driving improvements
- Promoter of “growth” in employees
- I can easily relate and communicate with everyone at any level
- My career has been based in manufacturing. I believe in helping improve manufacturing processes in order to achieve quality and delivery goals
Timeline
Quality Assurance Manager
GC International Inc.
05.2022 - 11.2025
Quality Assurance Manager
V&M Precision Machining & Grinding
01.2020 - 01.2022
Quality Assurance Manager
The Gill Corporation
01.2018 - 01.2020
Quality Assurance Manager
Zodiac Aerospace
01.2014 - 01.2018
Quality Assurance Manager
Carlisle Interconnect Technologies
01.2012 - 01.2014
Director of Quality
BE Aerospace (aka Thompson/ADB Industries)
01.2004 - 01.2012
Quality Control / Service Manager
Dillon/Quality Plus, Inc.
01.1994 - 01.2004
Associate of Arts - Business
Oxnard College
Associate Degree - Liberal Arts
Oxnard College