Robert Salberg
Fort Lauderdale,FL
Summary
Location Fort Lauderdale, United States About me I have a background in customer service as a face to face representative as well as a call center agent. Have worked as an assistant manager in retail. Have worked as a cashier. Have educational background in data networking. Have experience troubleshooting and installing low voltage wiring and have experience troubleshooting, installing and con guration of data routers and networking devices.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Customer service representative
- At pet store, assisted customers with pet supplies, worked cashier, stocked shelves, and served as assistant manager with responsibilities of opening and closing store, putting in payroll, making night deposits, and managing employees.
Customer Service Agent
01.2022 - 01.2022
- Worked remote from home as a customer service call center agent helping schedule and register, and help troubleshoot for members.
Low Voltage Technician
01.2020 - 01.2020
- Installed and troubleshooting of low voltage wiring and data network troubleshooting.
Low Voltage Technician
01.2008 - 01.2020
- Installed and troubleshooting of low voltage wiring and data network troubleshooting and con guration.
Customer Service
Pet Supermarket
01.2005 - 01.2008
Education
Vocational Degree - Networking
University of Central Florida
2017
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Broward College
2006
Skills
- Cisco Systems, Inc 6500 Series networking router-con guration
- Routers (computing) Cisco Catalyst Cisco Routers and Switches
- Network Con guration Low Voltage Call Centers Customer Service CCNA
- Network Troubleshooting
Certification
CCNA
Timeline
Customer Service Agent
01.2022 - 01.2022
Low Voltage Technician
01.2020 - 01.2020
Low Voltage Technician
01.2008 - 01.2020
Customer Service
Pet Supermarket
01.2005 - 01.2008
Customer service representative
Vocational Degree - Networking
University of Central Florida
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Broward College
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